Read what our residential customers are saying.

02/14/17
“Rob who did the leg work was very efficient and helpful. Ray, the driver was exceptionally helpful and hard working and made the move a lot easier. I would recommend him highly.” Renu R; St. Louis, MO to Lafayette, CO

02/13/17
“Clarence our driver from St Louis was AMAZING!! Great, great service and attitude. I sure appreciated working with him!” Tammie & Philli K; O’Fallon, IL to Charlotte, NC

02/13/17
“Excellent experience with admin staff, warehouse (free boxes) and the packers, movers, drivers.
Carrie at the office, very helpful and nice. Nate and Sean, driver and mover. And a crew in Kansas City. Very hard workers, work very well together, great quality and professionalism.” David M; Olathe, KS to Canon City, CO

02/07/17
“The entire crew was excellent in every way, and the driver, Mark, was professional and polite and very responsive to any question I had.” Juanita B; Topeka, KS to Rogers, AR

02/07/17
“The movers and driver went above and beyond to make sure my goods arrived safely and at a time that was convenient for me. The driver worked with me to deliver my goods the very next day.” Jessica C; Dallas, TX to Prairie Village, KS

1/31/17
“Everything was handled very efficiently and professionally. Everyone was friendly and attentive to our needs. The person ability was somewhat unexpected from working with such a large organization . They definitely took away most of the major burdens associated with moving.” Cynthia H; Seymour, TN to Greeley, CO

1/27/17
“The move was great and we owe a lot of the success to the teams on both the packing and unpacking teams but most of all the driver, James. He was awesome. He was actively involved in the whole process keeping tabs on everyone, keeping me advised of everything that was going to happen and then also as it happened. We have heard horror stories from other people but we had it great – Thanks James you were awesome!!!” Gary H; Imperial, MO to Holiday, FL

1/19/17
“Darrell did a fantastic job explaining the process and letting me know what to expect. Carrie Colombe was in contact with me throughout the entire move and readily available to address any concerns or answer any questions I had. And lastly, Marc Williams and his move team were great! They took great care of my belonging from loading up to delivery! I was completely satisfied with the service provided from the entire team and would highly recommend United Van Lines service to anyone. Kim & Roy B; Overland Park, KS to Des Moines, IA

1/16/17
“We couldn’t have been more happy with our experience that we had from Alan George, our United driver. He was extremely helpful and diligent with handling our personal items. Our overall experience was very good.” James W; St. Charles, MO to Georgetown, TX

12/31/16
“John and Rita were wonderful. They recognized how difficult and stressful moving can be for a family especially during the holidays. They were considerate of our time and took great care of us. We are so grateful for them and the kindness they showed us. They made this move extremely easy.” Blair and Ciara W; Kansas City, MO to Clinton, UT

12/29/16
“Rita was our organizer/coordinator/planner and was simply awesome from the beginning and remained throughout. Allen George was our driver/mover and his partner Mike were great. They were both very good and experienced at what they do. The coordination for what they did between the two locations was excellent. Great people!” David & Lesa G; Germantown, TN to Parkville, MO

12/27/16
“I was very pleased with the way my move was handled. As you know, moving is very stressful and your company made it possible to get through it.” Pamela M; Gainesville, TX to Warsaw, MO

12/21/16
“The whole experience was excellent – from the delivery date to the courtesy and friendliness of the movers. Not one thing was broken or even slightly damaged! And if things are packed the way they are supposed to be packed (the instructions given by F-W), chances are the move will be a pleasant experience and not a nightmare. In and of itself, moving is very stressful. F-W made it far less so.” Loyd E; Monett, MO to Council Bluffs, IA

12/20/16
“Carl Sr. and Carl Jr., Chip, Sheldon, and the rest of Carl’s moving crew did a very good job. I had a lot of “stuff” and they took their time unloading my household “stuff” and the statically placed the boxes in the home and the garage for easy access especially because I shared with Carl Sr. about my Christmas items and he made sure those boxes were front and center in the garage. Excellent moving team!” Valerie M; Covington, GA to Clayton, NC

12/16/16
“Tom Tristan, our sales person, was very responsive and professional in ensuring I had an accurate estimate for the move as well as arranging the move on short notice. James Buda was the most professional, efficient, and informative driver I have experienced in nine different moves.” Bradley P; Springfield, MO to Seattle, WA

12/12/16
“The movers had the best customer service and were very friendly. They sure did not let any grass grow under their feet. Customer service means the most to me and from the top all the way down, I could not have asked for better.” Gail V; Walnut Grove, MO to San Jacinto, CA

12/08/16
“Our driver, Dennis, did a wonderful job. He kept me informed on his whereabouts all the time and unloaded everything quickly and in order. John also kept me informed on the whereabouts of my car and was wonderful to work with.” Julio D; Joplin, MO to Chicago, IL

11/28/16
“The packers, unloading crew and the drivers were all fantastic. I have moved several times & this crew has been the best so far. They were quick, efficient & friendly and made me feel comfortable in getting things done right. Thank You!” Marylu D; Villa Park, IL to Vancouver, WA

11/25/16
“Having lived 84 years in Missouri, this was a traumatic move for me. My husband of 60 years, and I decided we needed to be closer to one of our children. United far surpassed anything we expected from a mover. They worked mainly with our daughter from Albuquerque and our son from Greenport NY. We were kept informed at all times of upcoming dates for packing, loading, unloading, etc. and always had United’s rep available to answer questions or check out any questions we had. The person that came out to give the estimate, the packers, the movers were all top notch. I cannot remember her name at the moment but our son and daughter had one lady with United who coordinated it all and they could go to her for anything and everything. She was outstanding and we all three thank her.” Don & Evelyn R; Springfield, MO to Greenport, NY

11/21/16
“Carrie did an awesome job of coordinating the crews and making everything come together. The driver Richard and the two movers that helped were also very professional and represented the company in a very positive way. Thanks also to Scott for coming out and assessing the job. Its really isn’t fair to identify just those seen, so I would like to give Kudos to everyone behind the scene that may have gave/packed a box or prepared a form or rendered some form of guidance or advice.” Charles & Ann D; Raymore, MO to Arlington, VA

11/17/16
“Everyone from Steve, the initial sales person, Joann, the contact person, the packing crew (Amanda’s team) to Tim and Vicki my drivers- was exceptionally professional. In all, I have moved 9 times in 15 years, and Tim and Vicki were the most professional and personable people I have ever met from a moving company. I would work with them again in a heartbeat. Excellent employees/contractors— DO NOT LOSE THEM!” Jennifer D; Grove, MO to Pittsburgh, PA

11/14/16
“All the moving people were awesome, especially the driver. They made the whole experience great. They made it feel like we didn’t have strangers in the house but instead friendly folks helping us out.” Paul F; Matthews, NC to Castle Rock, CO

11/13/16
“From the first meeting with Darrell to the last box unloaded everyone did their utmost to make this move easier, safe and stress free. I felt I was in good hands from the very beginning. I had called another major moving company and was given a slightly lower cost but when I talked with United’s people I knew they were the ones for me.” Susan Z; Overland Park, KS to Boynton Beach, FL

11/08/16
“Great customer service, the mover was awesome as were the packers. Fantastic experience!” Lisa G; St. Louis, MO to Sioux Falls, SD

11/08/16
“I had a great experience and I would definitely hire United again. Thank you for making my move less stressful.” Andrea Z; Johnstown, PA to Kansas City, MO

10/31/16
“Steve Kaupas – sales – he kept me informed thru the whole process; very professional and helpful with pricing and overall move. Joanne – very helpful and professional.” Bonny S; St Charles, MO to San Francisco, CA

10/31/16
“I really liked Joann the coordinator. She was right on top of things and kept us well informed. Rex is an excellent driver. He was great to work with in the loading and delivery process.” Tom B; St Louis, MO to The Villages, FL

10/31/16
“Pat (Driver) – Funny, motivated, fun to talk to, and a very hard worker. Darryl (partner) – He was motivated and very hard worker. Both of these guys, I think are a long term team. You can tell by the way they worked together. There was nothing but professionalism, hard work, and fun times. They were early/on time, ready to work when they showed up. They treated us, our home, our family, and our belongings with respect. They understand what a difficult thing moving is, and was able to work with us through the process and make us feel good about it, every step. I would recommend this team to anyone that asked.” Joshua W; Rochester, MN to Overland Park, KS

10/31/16
“Our driving crew, Bob, Marge, and Todd, were excellent on both the loading and delivering ends of the move. They communicated well with us throughout the move, and helped the entire process go smoothly.” Eric M; St Louis, MO to Falls Church, VA

10/31/16
“Katie Hambrock, our move coordinator was excellent! This was our first cross country move, and Katie was patient and answered all my questions fully.” Vicki & David H; Lees Summit, MO to Port Charlotte, FL

10/24/16
“Carrie Colombe could be counted on to promptly return calls and respond to e-mails, and she reached out on her own to give me updates on the status. That was very valuable and reassuring during this stressful time. Thank you, Carrie!” Hilde B; Leawood, KS to Colorado Springs, CO

10/19/16
“Pat, our driver, is an asset to your company. He made our moving experience a great one. He knows what he is doing and how to help people take the stress out of a move. Bob M; Cary, IL to Wentzville, MO

10/18/16
“JoAnne Gardner was helpful and responsive. The lead mover who loaded our belongings in VA and drove the truck to CT was excellent, very responsive and considerate! Joe and Andrea B; Vienna, VA to Stamford, CT

10/14/16
“Tyrone and Paulie did a great job. They were pleasant and a pleasure to work with. This was the first move we ever made out of state. Tom explained the process and put our mind at ease. We would use fry Wagner again and recommend them.” Paul and Debra W; Springfield, MO to Granger, IN

10/14/16
“My moving coordinator, Carrie, was available when needed and kept in touch regularly, making the move much less stressful. The driver, Larry Bender, was courteous and professional at all times and I had confidence in him.” Diane D; Mulberry, FL to Overland Park, KS

10/13/16
“Jamie Johnson (Driver) did a fantastic job packing and unpacking some difficult items. Also, JoAnn Gardner did a great job coordinating the overall move. They were both a pleasure to work with.” Peter G; Fredonia, WI to Foristell, MO

09/29/16
“Darrell, Carrie, and our driver were all excellent. Including the crews in Breck and here in KC along with the car transport driver who picked up in Breck and delivered to KC. I could not have been more pleased as the packing in Breck was also done wonderfully by very professional yet friendly crew.” Darla B; Breckenridge, CO to Kansas City, MO

09/27/16
“Rita Payne, National Account Client Services, was absolutely wonderful and did an excellent job. She promptly answered my calls, emails, etc. with knowledge and enthusiasm. She was my first point of contact with United, and she did exceptionally well representing the brand – helping to leave me with a good impression of United.” John O; Northbrook, IL to Kansas City, MO

09/26/16
“Everyone did a great job. We were nervousness because we have been fortunate to have all prior moves taken care of by corporate relocation but we were on our own this time. Rob and Joann were great at explaining and assisting us throughout the move. The driver and load and unload crews were great. Thank goodness we landed in your capable hands! Thanks everyone.” Pita Z; St Charles, MO to Houston, TX

09/19/16
“Tom, our Crew Leader, led a great crew and kept them on task and in line. Expectations were high on his part and the crew followed his lead. Joanne Gardner, our Move Coordinator, was polite and efficient. She followed up and assured satisfaction at every phase of the move.” Jason B; Negaunee, MI to Madison, WI

09/12/16
“We had a unique situation with flooding during my move and my driver did a great job in caring for our things and keeping us informed when the roads were opened to bring our things to our apartment. Our coordinator kept in constant contact and we had a successful move.” Norman & Pam G; Ladue, MO to Baton Rouge, LA

09/06/16
“Our driver, Bryan, was excellent. He was professional and communicated the entire time with us. He was outstanding.” Tom & Kim G; Manlius, NY to Weston, CT

09/04/16
“JoAnn Gardner, national account coordinator, was really great. She kept us informed every step of the way and was extremely helpful.” William & Lisa T; Holmdel, NJ to Stamford, CT

08/31/16
“Dean Delk explained the process to me in details and was patient as it was my first time using a moving company. When I ended up needing to change my move dates, he worked with me to find a scenario that worked best. Katie, our move coordinator, kept in touch with me at all times and was incredibly helpful and attentive. Even when two items were damaged, they processed my claim quickly and she kept in constant contact throughout. Marda M; Topeka, KS to Quincy, MA

08/31/16
“The movers in Lenexa were excellent; completed the job in very fast and efficient manner.” Dan & Linda C; Lenexa, KS to Murrells Inlet, SC

08/27/16
“Alan George and his partner Mike were a huge pleasure to work with. They made every part of our move comfortable. Through every step of the process they were able to answer our questions and concerns. They packed and loaded our belongings with such care and detail – it was amazing. They were always on-time and were instrumental on keeping us informed about every step of the process. They also confirmed the meeting time/place ahead of pick-up and delivery. While the stress of moving and changing jobs can sometimes be overwhelming, both Allan and Mike took away the concerns of moving – this was a really big deal. I hope I have the pleasure of working with them again on any future moves that we might have. I would recommend them hands down to anyone that has an upcoming move. In fact, I will personally talk to anyone that has any questions regarding these two gentlemen – just have them call me.” Nick D; Lincoln, NE to Kansas City, KS

08/25/16
“James who over saw the whole move. Great organizer and professional. His team on both ends of the move. Treated our belongings and us with respect. Rita who started the process. Always available and answered the phone every time I called. All 3rd party companies. They handled the pool table etc with care. The crate company handled everything with care. Everyone cleaned up before the left and said thanks. The whole group on both ends of our move were professional, caring, respectable and just good people. Thanks for sending them.” Bob P; Edmond, OK to Shawnee, KS

08/24/16
“Everyone that I dealt with in the course of this move was wonderful. Richard arrived in a timely manner and coordinated with my schedule to evaluate the household goods to be moved. Alan and Mike were professional, considerate and efficient. Rita has been in regular contact over the course of the move and has been very helpful in coordinating this with in such a compressed time frame. Overall Excellent Service!” Deborah P; Burlington, IA to Kansas City, MO

08/18/16
“Carrie was terrific – she stayed on top of the delivery end trying to improve our date. In the end even gave us her cell number in case they did not deliver on a Saturday. Excellent customer service by Carrie! Also high marks to Dan Kulp for following up via a phone call to an email request.” Mary B; Lenexa, KS to Silverthorne, CO

08/17/16
“Katie Hambrock and Dan Kulp at Fry-Wagner in Kansas City were extremely accommodating and understanding with respect to helping me schedule a move at the last minute during moving’s busy season.” Chip F; Prairie Village, KS to Hanover, NH

08/17/16
“The coordination team was available to answer any and all questions for me. As well, all were great with communication and follow up!” Gary and Robin H; Zephyrhills, FL to Castle Rock, CO

08/16/16
“I wish to thank everyone on the team and the QA control as well. From start to finish it was the best experience we have had with any move :).” Sachin D; Overland Park, KS to Napa, CA

08/14/16
“We appreciated the time the driver took to call us ahead of time and introduce himself and tell us his experience with driving. He took great care with our personal items that were of great importance to us. He was straightforward about the date of arrival in our new location and contacted us when he was getting close. He helped with loading and unloading and disassembly of various items and then assembly of those same items on arrival. He did a great job.” Kristin R; N Adams, MA to Phoenix, AZ

08/14/16
“All were great- gentle with our things. Were very patient with our 3 year old daughter who kept getting in their way.” Kate & Casey S; St. Louis, MO to Las Vegas, NV

08/09/16
“There are three individuals I think should be recognized for exceptional performance: the Driver (I believe his name is Charles), one of the delivery crew, and one of the packers. All three stood out for their demeanor and professionalism. In addition to his demeanor and professionalism, the Driver stood out for his ability to manage both the loading and delivery crew. I have had poor experiences with professional movers in the past, but this experience has renewed my faith.” John M; Land O Lakes, FL to Prairie Village, KS

07/28/16
“Terry, our Driver, was simply outstanding from start to finish. The consummate field professional. Christine, our Estimator, performed 2 different site surveys for my home to pack and move. She was awesome, professional, timely and courteous. Joany Miller, our Coordinator, was tireless and a tremendous resource for my relocation. She made every effort to keep me informed, had to answer some very challenging questions and did a lot of legwork to help this process move along to completion. Thank you to these 3 individuals for Excellent Customer Service!!” Michael H; Lakewood, CO to Tyler, TX

07/28/16
“JoAnn Gardner, our move coordinator, was able to keep me calm during this entire move, not an easy task. I am one of those people who likes to be in control of everything and when I had to wave good bye to my entire life in a truck she kept me focused. She has been wonderful, returning my calls quickly and always keeping me updated on the move progress. She probably needs a vacation after dealing with me. She is a excellent face of the company. Because of her I have already recommended United to a friend who is now moving. JoAnn you are a saint!” Helen M; Huntington Beach, CA to Stamford, CT

07/20/16
“Was really happy with all that Fry Wagner did for me as far as the move of my household goods and furniture. Thanks especially to Darrell and Carrie of Fry-Wagner.” Paula W; Leawood, KS to Houston, TX

07/19/16
“Mike the driver was exceptional. Such an amazing experience. We can’t THANK YOU enough.” Eva W; Kansas City, MO to Franklin, TN

07/14/16
“The loading crew was the best I had ever seen. You could tell they were experienced and really worked as a team. Can’t say enough great things about the loading guys. All those involved in the loading of our belongings deserve recognition. I was very impressed with them and would ask them to come back if I ever have another move!” Lezlie K; Chesterfield, MO to Brentwood, TX

07/05/16
“Chris and Doug drove the van from KC to Palm Desert. They were extremely helpful, friendsly, and experts at what they do. We couldn’t have asked for better service. Excellent. Darrel was our United agent/oranizer. He offered the highest quality advice and service as well.” Susan N; Kansas City, MO to Palm Desert, CA

07/01/16
“Our Coordinator, JoAnn Gardner was AMAZING! She was always quick to respond and did a great job keeping me informed.” Leah W; Glendora, CA to San Diego, CA

06/29/16
“I enjoyed working with Dan Kulp and Carrie at the dispatch. The guys in the warehouse were very helpful in getting me the boxes that I needed. The entire Kansas City based team at Fry Wagner was outstanding.” McCarthy M; Olathe, KS to Salem, OR

06/22/16
“The loading crew was excellent! They moved quickly but carefully. They also enjoyed their job, and it showed. The delivery crew arrived early and worked quickly. They didn’t chit chat much, but that meant they were working hard! They were even done early, which was fantastic. Gerald, with the loading crew, was very friendly and reassuring. He had a great attitude, and made me feel like the move wasn’t a burden at all.” Laura S; Creve Coeur, MO to Germantown, TN

06/21/16
“Everyone involved in our process was great. Mike, the driver, Dean, the estimator and Kari who coordinated with us were all very good.” Matthew V; Prairie Village, KS to Fenton, MO

06/07/16
“Our Sales Representative, Dean Delk, went above and beyond and spent a lot of time answering all my questions. I am a very detailed person and this can annoy many individuals, but Dean was pleasant the entire time and was available at all hours to speak with me and I appreciated that. He was honest and didn’t provide me with promises if he didn’t know they could happen. For all of this and because of Fry-Wagner’s reputation, we went with him.” Michelle M; Overland Park, KS to Dallas, TX

05/26/16
“All the folks at Fry-Wagner were wonderful.” Ann W; Overland Park, KS to Anderson, SC

05/24/16
“The father & son team were excellent, very careful to protect the house & contents. They were very prompt and items arrived in good condition. We could not have asked for better service in this long distance move. The people we dealt with from Fry Wagner were easy to work with and they made this long distance move a pleasant experience. We would definitely recommend Fry-Wagner and United Van Lines.” Gene K.; Kansas City, MO to St. Cloud, FL

05/18/16
“Our Driver, Scott Mead, was OUTSTANDING. He was so thorough, organized, professional, kind, polite, and just overall on point! Our Loader, Jarvis Ivory, was super professional. He was a hard worker and cared about all our items! Our other Loader, Josh Sutherland, was a super organizer. He was an absolutely amazing packer! We started with a pretty full truck, and he used every space so well to fit all of our items!!! Thank You! Tony Strong deserves a special thank you. Tony would not give up. We have a unique house that is hard to fit furniture, and he worked and worked to get our items where we needed them!!! Thank you! Austyn Stewart was so polite and kind! He worked hard even in the rain! Thank you!” Meghan W.; Alton, IL to St. Joseph, MI

05/09/16
“JoAnn Gardner – Always updating me on the status, and answering all my questions. She was always in contact each step of the way.” Chad P; St. Charles, MO to Colorado

05/09/16
“The Driver Pat discussed our moving plans and needs…then he found a way to meet those. The entire crew worked extremely hard and efficiently. They were courteous and friendly. I like how each one came up to us shook our hand and expressed best wishes to us in our new home. Outstanding Service!” John & Linda F; Missouri to Kentucky

05/09/16
“David in Springfield MO. He packed and loaded me. Very professional and extremely good at his job. Very thankful for him. I believe my move went so well because of him.” -Kitty M; Missouri to Texas

05/06/16
“Everyone we dealt with was friendly, informative, and willing to help with any concerns we had.” -Darrel S; Kansas to Colorado

05/05/16
” Our driver, Terry, kept us informed of any date or timing changes. Our coordinator, JoAnn Gardner, was also very good at keeping us informed.” -Carson F; Missouri to Colorado

05/05/16
“JoAnn Gardner, Customer Service/National Account Coordinator, was absolutely phenomenal to work with. Friendly, timely, helpful just begins to describe her service! She genuinely cares about ensuring the move process is as positive as possible. As one might know, moving can be one of the most stressful events in a person’s life. Having JoAnn with me thru the process allowed me to have a sense of calm throughout the entire event. Thank you so much JoAnn!!! :)” -Emily M; Pennsylvania to Georgia

05/03/16
“Our move coordinator, Rita, was helpful, organized and understands the importance of communication, good or not-so-good. She was pleasant…I could often hear a smile in her voice on the phone!” -Kelli W; Pennsylvania to Kansas

04/26/16
“Our driver, Denny, was experienced and patient providing the best service in moving – I had ever encountered. Being military and moved many times, Denny showed superior knowledge and skill in getting a tough situation handled with smoothness. He went above and beyond what was expected, ensuring our entire move was without worry.” -Niki K; Missouri to Maryland

04/26/16
“Mark, our driver, did an excellent job and was easy to work with. Our coordinator, Kathy Dunlap, was also a pleasure to work with and always had the answer.” -Thomas L; North Carolina to Missouri

04/23/16
“Joann Heinzer and Rob Crangle with Fry-Wagner are the absolute BEST. They have helped us with several moves and make it so easy for us.” -Ellen D; Florida to Missouri

04/22/16
“I moved from Illinois to Missouri after 42 years in same same and 75 year in Illinois. Scott Gaspard, our move estimator, was unbelievably helpful in making arrangements for all phases of this move and calming my anxieties for such a transition. Justin Norton, Chris Dent, and Mike Page, the Fry-Wagner moving crew, were wonderful and so helpful as they loaded my belongings into their truck and then had to drive back the same night. They worked hard but were very pleasant and willing to answer questions.The two packers,a man and a woman whose names I did not write down, did a fantastic job. As I unpack my things, not one item has been damaged. Greg, Mike Page, and Tress unloaded all my boxes, putting them in the correct rooms in a manner that I could function and start the unpacking. I was extremely impressed with all the people from United Van Lines who greatly reduced what could have been an overwhelming experience for me into one that went incredibly smooth. Again my particular thank you to Scott for putting this move together for me. Justin Norton, Mike Page, and Chris Dent were wonderfully helpful. United is fortunate to have such employees working as hard as they do while still be extremely helpful and pleasant.” -Kathleen D; Illinois to Missouri

04/22/16
“The driver’s crew was completely professional and made what could have been a difficult experience so much more pleasant with their attitude of helpfulness, kindness, respect, and professionalism. I want them to move me next time!!!” -Mike & Cheryl L; Georgia to Missouri

04/07/16
“Our coordinator Carrie Colombe, and our driver Marc did a great job. Carrie made sure everything stayed on track and contacted us many times to ensure that we were happy with the process. Marc was very professional, always on time, and courteous. He even helped us finish cleaning of the house after loading.” -Emmanuelle L; Kansas to Illinois

04/02/16
“Rex Larrick, Fry-Wagner driver, did a incredible job with the entire process. He is “The Man”. He also worked, which made the entire process go smoothly. I can not say enough about his professionalism. A true professional. Even his truck was spotless. No issues. Very hard working crew. Especially liked the fact that they were non smokers who concentrated on their work. Very helpful during a stressful time.” -David M; Texas to Kansas

04/01/16
“Tam and Willy were great. Very personable and remember details about loading that helped when unloading.” -Chris R; Missouri to North Carolina

03/31/16
“Joany Miller, our move coordinator, did a wonderful job coordinating the move. She is friendly, professional, and accommodating.” -Chris H; Kansas City to Colorado

03/24/16
“Our driver Mike McDaniel Jr. was exceptionally well organized. I was amazed that they could load us in 5-hours. Then they were very punctual to unload and went the extra mile to please my wife with furniture location.” -Dennis D; Missouri to Alabama

03/22/16
“Fry-Wagner Driver Shoy Drews – overall great leader. He has the respect of his team, explains everything to the client, accommodates us the best he could and was always very punctual. We truly appreciated that he drove in very windy conditions on the trip to Missouri so he could unload while my husband was still home as he had to return to work on Friday. Stretch (rode with Shoy) – very strong and was the truck packer and he did an excellent job. Ron (Chicago)- exceptional, very thorough. John (Chicago)- exceptional, quick and knowledgeable. Lopez (Columbia)- good, only had him 1 day. Jerry (Columbia) – good, only had him 1 day.” -William D; Wisconsin to Missouri

03/22/16
“Janis Flippin, Fry-Wagner Coordinator was wonderful and very helpful through this whole move, she was always there for us to answer any questions, my driver Joe Dent, was awesome he made sure everything was done right, made sure the crews were doing there jobs right as well.” -Rich B; Nevada to Missouri

03/22/16
“Gary Swartz, the driver was excellent. Angel and Victor that loaded the truck were awesome. Gary kept me informed when he was going to be there check things out prior to him coming out the day of delivery couldn’t ask for a better driver. Overall everything was great, most definitely Gary Angel and Victor need to be praised for their work I was very impressed and would recommend you guys next time I need you or anybody that’s asking.” Michelle L; Kansas to Idaho

03/21/16
“Dave Burdick, driver/supervisor: excellent! Larry who helps him: excellent and funny!” -Margaret A; Springfield, Missouri to Arkansas

03/18/16
“Kathy who helped me coordinate the move was excellent. She has always been very professional and very responsive to my emails and phone calls.” -Angela R; Kansas City, Missouri to South Carolina

03/16/16
“Brian and his crew were hard workers. They had to use a Uhaul to take the items from our neighborhood to their truck location. It was double the work and yet they remained positive and upbeat the entire time. Brian, Vincent, Eduardo (and I can’t remember the rest)- the entire team was respectful, friendly and hardworking! They represent United very well.” -Tim B; Virginia to Florida

03/15/16
“JoAnn Gardner was fabulous. She answered all my questions. Got back to me right away and was very professional and kind. The surveyor Travis Zessinger was very helpful and knew his stuff.” -Mohammed B; Florida to New Jersey

02/25/16
“JoAnn Gardner was an excellent coordinator, and provided timely follow up and also available to answer questions. She made the process very easy for me.” -Rebecca S; New York to California

02/22/16
“Carrie Colombe, my move coordinator, did an excellent job through out the entire process. All the items were packed superbly. Good job guys!” -Abhijith S; Overland Park, Kansas to Ohio

02/18/16
“Driver Joe Dent and helper Chris were great. Having them from start to finish was truly a blessing. They took the time to explain the various parts of the move to me and went out of their way to help ensure that the move went as smoothly as possible.” -Kristin W; Florida to Alabama

02/12/16
“We were able to meet the upheaval of moving with more peace of mind thanks to the care and expertise of Tom Fry and the whole crew assigned to our move at Fry Wagner/United. Thank you!” -Beverly B; Springfield, Missouri to New Jersey

02/11/16
“Everyone that worked on the project did a great job.” -Anthony M; Olathe, Kansas to Florida

02/11/16
“Truly, everything was GREAT! All of the guys worked so hard and so fast and didn’t take a long breaks or long lunches.” -Darrin T; Missouri to Texas

02/10/16
“Considering, I had such a small timeline to move, the team did an excellent job packing and moving my personal items, as well as, keeping me updated regarding estimated time of arrival. The team who delivered my items and helped unpack me were excellent. Their job was just to deliver my items, but they were able to help me unpack, as I was unavailable to have an unpacking team come another day. They were also very fast and efficient; it was 20 something degrees outside and I live on the 3rd floor! Overall, I completely satisfied and would use/recommend United in the future!” -Erin C; California to Kansas City, Missouri

02/10/16
“Bliss was the name I was given as the Fry-Wagner crew leader for the unloading… OUTSTANDING and each member in the team greeted me and worked in a collaborative manner. I cannot say enough as to how much they all went out of their way to assist me (beyond what my contract agreement).” – Kelly D; Maryland to Kansas City, Missouri

02/08/16
“Driver Rick McDaniel was great to work with and right on time. Could not ask for anything more.” -Christopher H; Michigan to Kansas City, Missouri

02/02/16
“I have moved with my job 6 times to different regions of the country. This was by far the smoothest and easiest transition that we have ever had. (Rick Marriott, Consultant; Kathy Dunlap, Coordinator, William Stucker, Driver) Thank you for a job well done.” Dan K; Pennsylvania to Kansas

02/01/16
“All staff were professional and courteous.” -Nate W; Missouri to Washington

02/01/16
“Greg Brandon, leader of the St. Louis Loading team. He went out of his way to help me pack a delicate lamp identified after the packing crew had left. He consulted with me on several delicate packing issues. The entire packing crew (sorry, don’t recall their names). Not a single piece of china or silver was broken. All of our delicate lamps arrived in excellent shape. Each member of the team was professional and careful and even suggested possible items we might have missed. I felt I had extra sets of eyes on the job!” -Laura R; St. Louis, Missouri to Oregon

02/01/16
“Crew who came to pack as well as deliver did fantastic job.” -Amber A; Arkansas to Missouri

01/27/16
“Keith Costello with Fry-Wagner, and his entire crew really went above and beyond. There really aren’t enough nice things to say about the loading crew. They operated at the height of professionalism and courtesy, and they exceeded my expectations in every area. They turned what I expected to be a major headache loading into a painless experience. I’d recommend him and his crew to anyone in the Saint Louis area.” -David B; Missouri to Colorado

01/27/16
“I had been told that Mike McDaniel Sr. was one of the best drivers that Fry Wagner has, and I would certainly concur. From the hiring of his loading and unloading crews to the driving of our furniture, I would say that you are lucky to have this employee. He was always prompt, courteous and professional.” -Judy E; Springfield, Missouri to South Carolina

01/25/16
“The entire team on both ends of the move were a great bunch of individuals. Personable and helpful. Daniel Smith, the Fry-Wagner driver, did a great job on the loading and off-loading.” -Kara V; Jefferson City, Missouri to Nebraska

01/25/16
“Very professional and friendly crew. Everything arrived without issue. A definite relief from the overall stress involved with moving out of state. The driver Mike McDaniel Sr. was extremely informative and answered all questions with accuracy and respect for my property. The difficulty level of a couple items were explained in detail up-front. There were no marks or damage to my rental home and I received 100% of my rental deposit back. Mike provided excellent coordination throughout the delivery process. He was respectful to his crew and gave them a rest period as appropriate. Everything was done in a timely and efficient manner. Mike was not only the driver but the guy in charge. It was easy to observe that he had a great deal of experience in both moving and supervising his crew. He was very friendly and cooperative in moving the truck so my neighbor could leave his driveway during the day of pickup. Every question I asked of him was answered patiently, in detail and respectfully. His expertise, tips and advice during the pickup and delivery provided me with the confidence I needed during this move. Very honest and experienced. I couldn’t have asked for better!” -Thomas M; Kansas City, Missouri to Maryland

01/21/16
“Carrie Colombe and Darrell Bandel at Fry-Wagner in Kansas City were always checking to make sure move was planned and going according to plan. They are both great people to work with.” -Paul T; Kansas to Arizona

01/20/16
“Joany Miller did a great job as our coordinator. She was always available and attentive to our needs. She made it a good experience. Thanks.” -Bryan F; Missouri to Michigan

01/14/16
“Carrie Colombe did an excellent job as out Move Coordinator, ensuring we prepared for our move. She responded to all our questions promptly, expertly and with good humor. The three people in the packing crew did an expert job. (Greg Foley and team) All our breakable belongings arrived safely with no breakages. Our Fry-Wagner driver Ken Alton exceeded our expectations assisting us with our move. He was professional, courteous and respectful of us and our belongings. A major move is made or broken by the experience the customer has with the driver. Ken deserves special kudos for his excellent work. The loading crew was professional and did an excellent job. Sales Consultant Dean Delk, Carrie in the Fry-Wagner office and especially Ken Alton, the driver all deserve special recognition. Carrie and Ken made our major move from Kansas City to California as stress free as could be hoped for. Their professional performances exceeded our expectations.” -David W; Missouri to California

01/13/16
“Janis Flippin was my move coordinator and she was absolutely awesome! She explained everything, reached out to follow up, was available for our last minute questions… she made what could have been a very stressful experience a way better experience for my family. She is simply amazing, a rock star and needs to be cloned. I cannot say how easy she made this process! Our driver Ken Alton, was awesome! Super nice, and superfast. He was awesome!” -Patrick C; California to Missouri

01/04/16
“The Fry-Wagner driver, Bryan Martin, arrived early but waited in the truck until I went out to say he could get started (it was quite early in the morning). He did a good job protecting the floors of our house and was very pleasant to work with.” -Nathan P; Overland Park, Kansas to Ohio

01/04/16
“Amazing job when packing our belongings! Thank you! (Fry-Wagner Packing Crew – Chrissy Chrun, Linda Hall and Theresa Shofner)” -Jeferson S; St. Peters, Missouri to Oregon

12/31/15
“Our coordinator Joann Heinzer and the rest of the team were fantastic and always available to provide information and keep us up to date with all pertinent details. Driver Rex Larrick and the entire St. Louis loading crew were fantastic. They were fast and efficient while taking every precaution to protect our belongings. I was very impressed overall. We packed our belongings carefully but that entire team made sure that everything had extra covering.” Tim C; Missouri to Texas

12/29/15
“Driver Mike Cotnoir and unloading crew (Wingo and Foster) were very helpful, courteous, and efficient.” -Jerry J; Florida to Illinois

12/29/15
“Everyone we worked w/at Fry-Wagner was thorough-professional-interested in helping us. Made the whole experience pleasurable. When the boxes arrived everything was well identified – nothing damaged.” -Charles A; Lenexa, Kansas to Louisiana

12/29/15
“Judy Mayden, the Fry-Wagner Packer was very pleasant to work with.” -Donna M; St. Louis, Missouri to Florida

12/29/15
“All the guys involved were great. (Sales – Tom Tristan, Coordinator – Joany Miller)Polite, respectful and hard – working.” -Abby O; Springfield, Missouri to Tennessee

12/27/15
“Driver Alan George and his partner Mike (blanking on last name) handled both my load and unload and did an amazing job. They were hard working and very organized in their work and made the whole move very easy/stress free.” -Corey A; Colorado to Kansas City

12/22/15
“Moving belongings out of my house was: Joey Torimino, Buske, and Sartor. They were from Springfield, MO. They did a quick and thorough job, and were even willing to talk a little with myself and my grandpa while they were packing.” -Samantha C; Kansas to Massachusetts

12/21/15
“Joann Heinzer is terrific. My move was last minute but she handled everything extremely well. She was always friendly and polite and followed up on both ends of the move. Joann was absolutely fantastic. And the 2 movers who unloaded the truck in St. Louis were great. Both gentlemen were very friendly and polite and moved everything quickly. At the time I had no money on me but they definitely deserve a tip. I’ve moved 3 times in 2 years and this was the best move yet. I would highly recommend.” -Sally H; Texas to Missouri

12/21/15
“Bryan Martin the driver exceeded our expectations. He was very accommodating without delay on closing.” -Aimee H; Ohio to South Carolina

12/21/15
“Our Driver Brian Stucker was amazing! This is our 2nd move with United and the Drivers are always amazing! Brian accommodated our every request timely and efficiently. He made the move seem easy although it is utter chaos moving the week before Christmas.” -Lisa S; New York to Tennessee

12/17/15
“Carrie-our Moving Coordinator was AMAZING! She is detailed, friendly and worked hard to ensure we had a great move. She went above and beyond to check in with us, follow up and just “be” there! GREAT WORK CARRIE!” -Melanie S; Olathe, Kansas to Florida

12/15/15
“The Fry-Wagner driver who delivered our goods spent time with me to figure out why my checklist of the inventory did not show everything arriving. He found the boxes I had not checked off for whatever reason and located the other items as well. He acted like he had plenty of time and wanted to make sure we were satisfied that everything had arrived. He gave me a feeling of comfort that I had everything especially since I had been concerned about a few things arriving that I didn’t see on the original inventory list.” -Carrie K; New York to Lenexa, Kansas

12/15/15
“Driver Terry Hickman and the other 3 guys (Ivory, Sutherlin, Rycraw) were a great team–just enough humor thrown in to keep a very difficult job from wearing them down–it was a pleasure doing business with them–very professional!!” -Richard D; MIssouri to Indiana

12/15/15
“JoAnn Gardner, coordinator, was amazing, and all of my movers were prompt , friendly and professional. The entire team put me at ease during this transition.” -Edward J; Tennessee to St. Louis, Missouri

12/14/15
“Ken Alton, Driver, excellent customer service. Great communication. Made the moving experience outstanding!” -Irene M; California to Nebraska

12/14/15
“The driver Nathan Hedger was superb. He kept us well-informed of progress, was very attentive to making sure everything was placed where it should be, and handled our requests very well.” -Ron K; Columbia, Missouri to New York

12/09/15
“This was a great move all the way through from Consultation, to Walkthrough, to Pack / Load / Ship / Unload. Everyone I worked with was great. I would like to add a special note of thanks to Allan the driver and his team. They made this move as easy as possible. Alan the driver and really his whole team deserve special recognition. They took the time to protect both our houses and our belongings. They were friendly and made moving a touch situation as easy as possible. They were prompt on all days during pack/load/unload. Their work is greatly appreciated.” -Jon F; Olathe, Kansas to Colorado

12/08/15
“Fry-Wagner Driver Mike McDaniel Jr. is your best asset!! He kept it all together for me. Give the guy a raise!!” -Pat D; Missouri to California

12/01/15
“Carrie Colombe was regularly contacting me to give me updates and make sure all was in order. Very good job. The delivery crew and driver were great in moving quickly but accurately and making sure we were happy. Hard workers for sure.” -David Y; Kansas City, Missouri to Texas

11/25/15
“Dean Delk was especially helpful and spent extra time since it was my first long distance move.” -Blake T; Kansas City, Missouri to Washington

11/24/15
“Our consultant, Scott, was amazing. He was very thorough and patient with any changes that came up. They packed out larger pictures, art, and mirror. They were on time and very professional. We were very pleased with their packing. The whole team was so thoughtful and professional. We even had people from United checking in to see how the move was going – so thorough! JoAnn Gardner, our coordinator, was so lovely. She was always a phone call away, organizing everything in the background. We are also grateful for her as well. We have moved 5 times in the past and this was by far the best experience we have had. I will highly recommend Fry Wagner United Vanlines in the future. Thank you!!” -Laura P; Kirkwood, Missouri to Colorado

11/23/15
“Alan George (Fry-Wagner Driver)and his team did an awesome job. They took care of our items like they were theirs. Very professional and super nice. At the end of the move, I felt like they were part of the family! They are both very hard working and efficient. They made a very stressful time as stress free as possible. I can’t tell you how appreciative I am for all they did!” -Craig M; North Carolina to Iowa

11/18/15
“Carrie is a complete ROCKSTAR. Whatever you pay her, it is not enough. She called us daily during our move week just to make sure we were doing ok, and when we had a damage claim that was not being properly addressed, she stepped in to help, and continued to stay in touch. She is amazing. Rex Larrick did a great job. He participated in the packing for the two days leading up to our load. He kept us informed every step of the way and transported our items safely. Carrie was a godsend to us. This was our first (last?) long distance move and she made it painless. Rex Larrick – driver – Jumped in and helped the packing crew for two days, managed the load, told exactly when our delivery would be made, left me his personal cell phone number. Excellent job. Dean Delk – estimator – Explained the process to us in detail and made sure we had no questions and no surprises.” -Robin W; Liberty, Missouri to Tennessee

11/18/15
“I appreciated Rob Crangle listening to me and giving me direct answers to my questions. Joann was great. She returned my calls promptly and checked in with me at the right intervals (not too often not too few).” -Pat J; St. Charles, Missouri to North Carolina

11/17/15
“Could not have asked for better service. Staff was excellent.” -Christine M; Chesterfield, Missouri to Denver, Colorado

11/17/15

“Bryan Stucker – driver – He used his expertise to supervise in a helpful and experienced manner. The warehouse person who supplied boxes offered sage advice on what to place in each container, how to pack to minimize damage or breakage. I am sorry I did not note his name.” -Nancy B; Independence, Missouri to New Jersey

11/17/15
“The packing crew was extremely pleasant, diligent in getting things completed in a timely manner and were very professional.” – Gerardo G; Lenexa, Kansas to Texas

11/12/15
“JoAnn Gardner was amazing to work with and her communication was perfect! Customer Service/National Account Coordinator- Fry-Wagner Systems, Inc. Carlos the Truck driver and mover as his crew was excellent.” -Ernie H; Florida to Arizona

11/12/15
“Brian Stucker the driver did a great job in communicating & delivering my furniture to me on a Saturday. This gave me the weekend to unpack & get organized. Steve Kaupas, Sales was great in that he brought me used boxes to save on the cost. He also brought new boxes that came in very helpful. Joann Heinzer, coordinator also did an excellent job in keeping me appraised of the timing of my move & who to expect to do what/when.” -Joe C; Missouri to Florida

11/11/15
“The packing crew was amazing!” -Jackie H; New York to Overland Park, Kansas

11/11/15
“I was initially nervous about having a moving company come in pack and haul my belongings across the country. The entire experience was smooth and professional. The girls (Tracy Morales) that came in to pack did a great job and we were pleased with the Driver that showed up the following day. Everyone did a GREAT Job and should be recognized. I would call out the Driver with a special thanks for his professionalism and experience, and making us feel assured our items will be delivered safely…not to mention quickly 🙂 Thanks for everything!” -Ann Q; Illinois to Oregon

11/10/15
“Marc Williams and his loaders did a very good job. So did the coordinators Carrie Columbe and Jovanna Columbe.” -Phyllis O; Overland Park, Kansas to Missouri

11/07/15
“Ken Kahler, Joany Miller, and the driver Anthony Flores and his crew, all excellent!” -Miri R; Columbia, Missouri to Massachusetts

11/05/15
“We packed everything ourselves. The moving crew packed things like our mattresses, and mirrors, and protected our furniture with plastic or blankets. They did all this in an excellent manner. The driver Bryan Martin was great. The loaders and unloaders at both ends were excellent as well. They were good hard working people and I appreciated their dedication to their work. Very good people and great job done.” -Eddie D; Missouri to Ohio

10/31/15
“Very professional and seamless. Great job! Good communication and coordination. Definitely would recommend.” -Glenn F; Olathe, Kansas to Texas

10/30/15
“Phenomenal coordination! Carrie (Colombe) stayed in constant contact, checking on both the moving of our household goods and the transporting of my car!” -Joy H; Missouri to Florida

10/29/15
“Many thanks to Carrie for her help throughout the whole process.” – Matt B; Lawrence, Kansas to Oregon

10/27/15
“Nathan (Hedger) and Jerry (Garrett Jr.) were entirely professional, courteous, and upbeat even though they had had a very long day and drive. At 9:30 at night, they still made certain I was completely happy with the care and placement of my furniture and boxes before leaving. They made my whole moving process go better than I had dared hope, for which I am extremely grateful. Thank you, Nathan and Jerry, as well as Ken (Kahler, Sales Consultant) and Joany (Miller, Move Coordinator).” -Linda H; Missouri to Indiana

10/27/15
“JoAnn Gardner (Fry-Wagner Move Coordinator) was an absolute pleasure to work with. She kept me informed throughout the process, ensured my needs were met and even went above and beyond to make sure I was taken care of outside of normal business hours. JoAnn and driver Mike went above and beyond with communications, accurateness and timely assistance. Between the two of them this cross country move appeared almost seamless in impact to my family and I! Excellent job and couldn’t have asked for a better experience.” -John S; Georgia to Colorado

10/23/15
“The gentleman (Dan Kulp) who came to my mother’s home, made us totally at ease and explained everything “in English” so that my 84 yr old mother understood…even my blue heeler (who doesn’t particularly like any strangers), let him pet her and give her “tummy lovins”. I knew then I had made the right choice. The driver, (unfortunately i can’t remember his name) was awesome! He was very professional. He put my mother and I at ease during a difficult time for her- moving from a home she had been in 40+ yrs. He and the loading/unloading crews treated her belongings with the utmost care and respect. Carrie (Colombe) with Fry-Wagner kept in touch and kept us informed throughout the entire process. I would highly recommend Fry-Wagner-and my driver….and if they are representative of all united van lines franchisees and drivers, I would recommend united van lines to anyone who is in need of moving services. Thank you for making a very stressful situation less stressful.” – Jan W; Missouri to Colorado

10/20/15
“Could not have been more pleased overall. Thanks!” – Mark T; Missouri to Maryland

10/17/15
“Everybody involved in organizing and arranging the move. The communication was great and all questions were answered very quick.” – Marcel G; Missouri to Germany

10/15/15
“Joany (Miller) was my move coordinator, and did a fantastic job of getting things scheduled and coordinated on very short notice. The move went great! Thank you!” – Rich R; Iowa to Missouri

10/13/15
“The move coordination was especially comforting given the fact that we did not have cell phone reception for a good stretch of time. Ryan and Corey packed, drove and delivered our household items. They were professional and thorough (and nice guys to boot).” – Eugene D; Missouri to New Hampshire

10/13/15
“All staff (Steve Kaupas and Joann Heinzer) including movers were great to work with. We especially appreciated our driver Lonnie who was unflappable, pleasant and respectful to everyone involved.” -Joann N; Missouri to Oregon

10/06/15
“Joe Dent did a great job. He was well prepared, answered all my questions accurately, took good care of my things, and was overall a wonderful person to work with!” – Amy B; Illinois to North Carolina

09/29/15
“Packing crew was outstanding. Very friendly and helpful! Our driver was especially helpful and professional. A delight to work with. I believe his name was Morris.” – Bob N; Kansas to Mississippi

09/29/15
“This team couldn’t have done a better job – they worked so hard and so carefully to get our things where they needed to be. This team did a great job, especially dealing with a dirt road, narrow areas to get around, and a rainstorm. They were wonderful to work with and I appreciate the work they did very much! No one part of this process would have gone well without each and every team member involved doing a great job and often going above and beyond to get everything done on time. I would like to thank each and every person who was assigned to our move. THANK YOU!” – Christianne D; Intrastate Arizona

09/29/15
“Great job by all, the move was exceptional without any problems or surprises. Jovonna (Colombe) did a great job with the schedule, The estimate was right on target, Dan (Kulp) did a good job. Carrie (Colombe) called and checked to see if everything was going as expected. Sandro Molina was excellent as the team leader and driver. He made the move from Mo to Colorado easy, everything was on schedule. The packers Angie, Angel, Brandon and Mike were exceptional. Everything showed up intake and unbroken!! Just wish they were there to unpack and put things away!! Great Job Fry Wagner!!! Thanks Mr. Fry for having such a great team!!! Whatever training you put them through sure pays off! Keep up the good work!! – Ken H; Missouri to Colorado

09/29/15
“Everyone was great…wish I had written down their names. Please look it up and give them the recognition they deserve.” – Nicoline D; Michigan to Virginia

09/27/15
“I couldn’t be more pleased with the services I received. Outstanding job through the entire process. JoAnn Gardner should be commended on her level of service provided, her desire to see that everything went off without any problems and the time she spent to ensure expectations were met. She exceeded all of my expectations. Outstanding job! You’re lucky to have her and should reward her handsomely!” – Tony F; Tennessee to Alabama

09/23/15
“Great Team!” – Helen A; Oklahoma to Kansas

09/23/15
“Every part of the move was better than excellent. The move was made easy by everyone from your company. Moving is stressful and a lot of work. The easiest part was United. The packing ladies were great. Kathy one of the packers it was here birthday and she was very happy. Cody and Charlie the driver and moving crew where great. The were very careful and cautious. They moved us from St. Louis to Islamorada,FL the faboulous Florida Keys. After they unloaded we bought them dinner, put them up for the night and we were very happy to give them an unsolicited gratuity. Scott the estimator Kathy and Casey the packers Cody and Charlie the movers. Joann the coordinator and follow up person. They were all great and very courteous.”  – Tom B; Missouri to Florida

09/16/15
“Carrie Colombe, our Fry-Wagner Move Coordinator, touched base with me every step along the way to make sure I was taken care of and to see if I had any questions. She called me at the pickup and delivery times to make sure everything was going well and to see if there were any issues Also after the move I had to file a small claim…she got me in touch with someone right away to make sure the claim was taken care off. Overall it was a good experience but Carrie made it so much better. Her customer service is top notch and honestly she couldn’t have been any nicer.” – Cory K; Kansas City, Missouri to Texas

09/15/15
“Thanks to the help that JoAnn Gardner, Fry-Wagner Move Coordinator, provided as well as the movers themselves, I was able to move really easily. The movers did a good job. They were professional and courteous. I appreciated there advice and help. We had very few casualties in the transport.” – Lamont B; St. Louis to Arazonia

09/15/15
“Dean Delk was awesome. He called to let us know when he would arrive for our scheduled appointment. He was very professional and made us feel at ease about our move from a home we had lived in for over 25 years. Carrie, our office contact person, called often to make sure we were happy with the way our move was being handled. She became like a friend as she was always so pleasant. These two people started the whole process off for us and Carrie saw that it ended happily also once we arrived in FL. Your system of numbering everything with a bar code is fantastic. We had many items in our garage we worried about, and every one of them arrived safely. Steve Lorenz was in charge of our loading crew. We enjoyed all three of these young men. Hard workers but very thorough and pleasant. He made sure we did a walk thru of entire house to make sure nothing was missed getting put on the truck.” – Norman M; Missouri to Florida

09/12/15
“Dan Kulp, Sales Consultant with Fry-Wagner, was the main person who helped my wife and I understand everything about moving (answering a ton of questions) when we selected Fry-Wagner to move us last year from Kansas to Florida. He was the MAIN REASON we selected Fry-Wagner again to move my daughter this year from Kansas to Florida. He was outstanding with customer service helping my daughter as different things came up, even something as simple as delivering large boxes to her apartment for packing because the boxes would not fit in my daughter’s small car when she went to pick them up. Dan is an outstanding asset to your company. Also Stoney the van driver. Just like last year, this year’s van driver – Stoney – was friendly, courteous and helpful. He worked hard with the loaders and unloaders, watching over everything. It is still amazing that with all the moving and all the transporting we only had one small wood split in a piece of furniture, which Fry-Wagner is taking care of. Honestly, handling furniture and transporting it over 1500 miles and keeping it all in one piece is amazing.” -Ron M; Overland Park, Kansas to Florida

09/10/15
“Awesome – JoAnn Gardner (Fry-Wagner Move Coordinator) was great – was our first move with a company and I can’t tell you how great she was getting us moved earlier and making it happen. JoAnn was personable, friendly, made our move really, really easy! True professional! Fry-Wagner driver (Zach O’Connell) and movers were also awesome.” – Eric W;  Texas to Pennsylvania

09/09/15
“We bid several companies and Dean Delk (Fry Wagner) by far spent the most time with me explaining how things would work. The move coordination was seamless and Carrie Colombe checked in regularly to make sure all was well. It was excellent service. I have moved several times and have never been pleased with the packing that companies have done. Janie and Liz were the by far the best packers I have ever had and I am happy! They were exceptional! Both ladies did an excellent job explaining the packing process and how they packed and I felt completely comfortable with them. They truly made the packing process stress free and actually kind of fun (I didn’t think that was possible!). They were kind and very patient with both me and my 4 dogs. And, both were truly a pleasure to be around. The highest compliment I can pay is that I was sad to say goodbye to both of them and if I ever move again, I hope I can have them pack my stuff. To me, the true test of a packer is in the unpacking. Now that we are unpacking, I am even happier! The boxes are organized and well packed and the stuff is intact. I think Janie and Liz embody what United and Fry Wagner stand for—extremely high quality service with a smile. They should be commended for an exceptional job. Thank you Janie and Liz for making my life easier during a most difficult time! I have nothing but wonderful things to say about Jeff and his crew. Lou had helped to pack, so he was familiar with my stuff which was extremely helpful. The guys were courteous and kind and extremely accommodating. The house was clean when they were finished and everything that was supposed to be loaded was loaded. Loading was a nice continuation of the excellent service I received with packing. I was extremely fortunate to have Jeff Fillpot, Steve and Lou as both my loaders and unloaders. They are all amazing. Jeff was wonderful at communicating (he even gave me his cell phone in case I had questions or concerns). The guys were extremely patient (I asked them to rearrange furniture multiple times and it was always done with a smile). They were efficient and skillful (how Jeff got that truck onto our street is a miracle!) and overall really great. I trust all of them enough to say that all 3 of them are welcome in my house anytime. Steve was particularly helpful in suggestions of how to unpack (ie wardrobe boxes can hold packing paper) and thoughts on where to place furniture. Thank you Jeff, Steve and Lou for a job well done! Janie Bolderidge and Liz Cassidy should be recognized for exceptional service. Their actions de-stressed the entire move for me. I never felt like I was “just another job” to them. They were on time, kind and trustworthy and pleasant to be around. They were extremely careful with our stuff and I felt safe and well cared for with them in my house. Their motto was “we are here for you” and their actions showed it. This level of service is extremely rare and they should be commended for it. Because of them (and the rest of Jeff and his crew), I will use United again. If I didn’t have Janie and Liz as packers, I don’t know that I would say that.” – Kathleen N; Missouri to Arkansas

09/08/15
“The consultation process went very smoothly and my questions were anticipated and answered quickly. Mattresses were packed and the moving crew offered to pack my flat screen tv in a better-fitting box they had on the truck. The moving crew was very accommodating. The Driver, Rick, was fastidious and carefully handled each and every item. His ability to load the majority of my possessions into a storage facility was remarkable. His attention to detail and care of my belongings. He was always on time for both the load and delivery. Joann Heinzer  the Fry-Wagner moving consultant – friendly and reassuring. Rob Crangle – the initial consultant and Fry-Wagner estimator – took the time to thoroughly understand my needs. Offered sound advice which I followed.” – Linda C; St. Louis, Missouri to North Carolina

09/05/15
“Carrie (Colombe, Fry-Wagner Move Coordinator) was amazing! She helped us get a better delivery date and checked up on us often. She was the best!” – Elizabeth M; Kansas City, Missouri to Utah

09/03/15
“Driver and crew (Young, Sartor, Buttram, and Smith) were very helpful into explaining the tort process and who to contact for items that were damaged and missing. I recommend the driver and delivery crew should be recognized. They showed up 30 minutes before the scheduled time and all crew walked thru to get a lay of the house before they began to unpack furniture. They were cautious and courteous during their time at the residence.” – Joel E; Washington to Springfield, Missouri

09/02/15
“Overall a very good experience. The only thing I struggled with is the concept of “high value” items and items requiring 3rd party packers. This was confusing. In the end, I had a TV “special packed” even though I had all of the original packing boxes and yet had a very fragile hall tree packed by regular packers. Everything arrived just fine. But if I had it all to do over again, I would have special packed the hall tree and regular packed the TV. This whole process needs to be explained a little better and perhaps the Move Consultant could advise what should and should not be “special packed”. Overall they did a good job and they were very friendly. They were amazingly strong and periodically they lifted wrapped, heavy furniture and spun them around in odd angles (including upside down) or would support the furniture at odd support points. There were moments that made my wife and I hold our breath. This was especially true towards the end of the day when people were hot and tired and wanted to get the job done. But the bottom line is that everything arrived in good shape. So overall we are very happy with the Driver and both the loading and delivery crew. We still have not unpacked our china and glassware. So I reserve my final judgement until I know everything in those boxes arrived in good shape. But based on what I’ve seen so far, I would say this is the best move we have ever had. And this means something because we have moved many, many times (ex-Navy). I give Joe Dent the driver the vast majority of the credit for this. He worked very well with the packers and delivery guys and he directed the packers to wrap furniture very carefully.” – Mike G; Illinois to Olathe, Kansas

09/01/15
“Joany Miller (Fry-Wagner Move Coordinator) was great. She went above and beyond to get my truck to me when I needed it. I had a business trip where I had to use the truck. She came through for me. I really appreciate that.” – Ron & Roy S; Idaho to Missouri

08/26/15
“Alan George, Fry-Wagner Driver, was very knowledgeable and made the relocation process much smoother than expected. He was very helpful in making sure the moving crew members were organized and kept to their schedule. Alan deserves special recognition also for his outstanding customer service skills.” – Miranda R; Illinois to Alabama

08/26/15
“Our estimator, Dean Delk, went over and beyond when we had to make changes on our move. The driver, Cody, was very pleasant and knowledgeable when questions were asked of him. Our overall experience was excellent.” – Marjean N; Kansas to Texas

08/25/15
“We could not be more pleased with every aspect of our sons move thanks to you & your company. Zac and Jarvis – the Fry-Wagner moving specialists- were the best ever- great professionals and people. And Joanne Gardner (Coordinator) & Scott Gaspard (Sales Consultant) were incredibly helpful. I had spent days researching various move options and the superior service we received from your company was well worth the few hundred dollars more over Upack or Uhaul, moods,etc. Excellent customer service. It meant a lot to us that the same people who moved my son out here in St. Louis moved him into his new place in Chicago. Felt like family helping us move. Zach and Jarvis were delayed for hours due to traffic incoming to Chicago. I hope they were paid overtime because the traffic was unusually horrible in Chicago due to multiple events. I highly recommend your company and thank you for answering this mothers prayers for a seamless transition to our sons new home.” – Linda F; Missouri to Illinois

08/25/15
“The entire move was flawless for us from the first meeting with Dean Delk (Sales) to the final unpacking and assembling of furniture. All teams were highly professional, on-time, with pleasant attitudes and helpful at all times. Carrie Colombe (Coordinator) kept us informed. Our movers on both sides of the move were incredible — putting down protective covering — packing items thoroughly — and answering any questions we may have had. The teams that picked up our furniture and the team delivered our items were exceptional — both side of the move were made as easy as possible because of them. Dean Delk – Estimator — Worked with us to understand our needs and helping to get the best value for the move. He ensured we understood every point of information in a way that was easily understood. He offered suggestions that helped us with costs, how to ship and pack, the regulations and details that would be critical to an interstate move. He explained the website options — which are incredible. Carrie Columbe – Client Services Representative. Carrie stayed in touch with us throughout the entire move and picked up the phone whenever we had a questions. From the start to the finish – she was reassuring and got answers to us. Amanda and Jovanna at the Lenexa office. Both were helpful in helping me understand processes. I viewed the website and had a quick call immediately from the 800 line representative — Amanda and Jovanna helped explain how the office and Fry Wagner team would wrap around us — and that they could help me with my questions and get me through to Carrie or Dean. Neil Bliss (Becerra, Calovich) the movers that packed us in Kansas City were driver and two helpers — putting down the protective covering, moving quickly to load as well as packing our belongings. Professional and helpful by explaining what were the next steps, giving us an estimate arrival etc. We have done moves before between KC and CA and these guys were the best. All were on time and on schedule. We recommend United highly! Thank you Fry Wagner United.” – Sandy S; Kansas City to California

08/24/15
“My driver, Ken (Alton), did a great job. Really represented the company well and was great to work with.” – John D; Texas to Springfield, Missouri

08/22/15
“Rodney (Young) crew leader in Kansas City, Rex (Larrick) the driver, Jessie (Barron) Quality control in KC and the local KC team (Perez, Willey, Martinez, Neal, Jimenez, Campbell, Howell) were great.” – Scott F; Connecticut to Kansas City

08/21/15
“Mike McDaniel, Van Operator loaded our home in GA and did a great job. William Martinez unpacked our home in KS and also did a great job. His crew (Young, Jimenez, Lorenz, Howell) was really good also.” – Angelique H; Georgia to Kansas

08/19/15
“Everyone just was really great – phenomenal!!!!! A true asset to United. My parents are relocating to Florida and have already received a quote and will be using United as a result of MY experience with your company. Kudos!” – Robin G; Georgia to South Carolina

08/18/15
“Joseph Dent, Fry-Wagner Driver was very professional. Got the job done in a timely manner and managed his team through leading by example. Went above and beyond his call of duty. Great guy.” – Kristen W; North Carolina to Illinois

08/13/15
“Fry-Wagner driver Bryan (Martin) was exceptional. We highly recommend him.” – Terry O; Illinois to South Carolina

08/12/15
“Fry-Wagner coordinator Carrie Colombe was always available and very easy to work with. She is a very good face to the customer for Fry Wagner and United.” – David R; Missouri to Arizonia

08/11/15
“Joe Dent was an excellent driver. Took great care of our possessions. Was friendly and on top of the packers and helped pack. Joe packed most of the “breakable items” himself.” – Brian L; Michigan to Olathe, Kansas

08/11/15
“Joann (Heinzer) did an excellent job coordinating and making things right if anything went off kilter.” – Craig S; Tennessee to St. Louis, Missouri

08/06/15

“Our driver Rex Larrick was great! Very nice and once he had our stuff, he was great about communication!” – Lindsay P; – California to Kansas

08/05/15
“Sandro (Molina,Driver) and his crew with Fry Wagner were absolutely top notch, incredible. I would recommend his crew without hesitation. Not one item was broken! Not a scratch on a wall or floor or item of furniture. Couldn’t have been more pleased with this part of the move. Rita (Payne) in customer service at Fry Wagner dealt with an ugly delay in delivery with grace, compassion, and was a great advocate for us. Joey and Greg at Suddath who did the delivery at my cabin were under a lot of pressure because they were given the wrong truck to get to my cabin. They hand-carried everything without complaint.” – Jane K; Overland Park, Kansas to Oregon

08/05/15
“This crew was exceptionally nice and respectful. Lead guy Neal Bliss was exceptional!!!” – Barbara F; Arizona to Prairie Village, Kansas

08/03/15
“David Whiteside (Fry-Wagner driver) and Homer were friendly, accessible, and made the moving experience less stressful and intimidating by providing comic relief and being personable and patient. The scheduling manager (his name escapes me at the moment) was able to fit me into an already busy schedule. Joany Miller (Coordinator) was patient and communicated efficiently and effectively about the moving schedule, dates, times, etc.” – Charis P; Illinois to St. Louis, Missouri

08/03/15
“Sandy (Foley) and her packing crew were so pleasant and worked so hard! Greg Foley (Driver) and Ian did packing, loading and unloading. Worked ahead on their packing day to get things ready for loading day, this was possible due to hard work of Sandy’s crew the first day. Everyone seems to work so well together. Kathy Dunlap, coordinator, worked to schedule the move to fit my needs and kept me informed. Also was called each day to check on the progress, even while Kathy was out of the office. Very pleased.” – Sara C: Topeka, Kansas to Lee’s Summit, Missouri

07/31/15
“JoAnn Gardner, coordinator, was very prompt in returning calls and keeping us up to date on the process. The person that helped JoAnn while she was out of the office was also very helpful and professional.” – Scott G; Kentucky to Georgia

07/30/15
“Joann (Heinzer) our liaison (coordinator) during the move always checked to see if we had any problems and she went the extra mile to make sure I got the weight tickets for reimbursement from the military.” – Julie I; Missouri to Texas

07/30/15
“Everything went smooth could not have been better. Rex (Larrick) the driver did an outstanding job!” – Dwight F; Missouri to California

07/27/15
“The pickup and delivery crews (Sharon Tripp, Kristy Carroll, and driver Alan George) did an excellent job under difficult weather conditions. It was hot as hell and very humid outside, but they did a great job.” – Brent S; Missouri to Oklahoma

07/26/15
“JoAnn Gardner was fantastic and very responsive, could not have asked for a better move coordinator.” – Gavin T; North Carolina to Colorado

07/22/15
“Darrell Bandel, the Foreman in Lawrence, and KC Foreman in Chicago – plus all crew members… hard working, pleasant, eager to serve and satisfy. I was shocked at the high level of professionalism shown in a world of declining service.” – Curtis K; Kansas to Illinois

07/21/15
“Joany Miller my Fry-Wagner move coordinator, was just excellent.” – Jane R; Missouri to Florida

07/21/15
“Jeff Fillpot, van operator for Fry-Wagner, – excellent communication, easy to work with, conscientious and considerate the entire time. Made sure the crew(s) protected our house(s) and our belongings on both load and delivery. Working with Jeff took the stress out of moving. Highly recommend.” – Gretchen C; Kansas to Iowa

07/13/15
“The Fry-Wagner driver Mike McDaniel Sr., was great, the crew worked very well together. I think they had too much for the space allowed in the truck. One of my white wing chairs arrived with a broken leg and spots of dirt. Again, I think too many items were stacked on top of each other. I am grateful for their hard work and how well they all worked together. It was a good crew. I feel lucky that the damage was small. The driver was true to his word and came on the day he said he would and kept us informed. He was great, as was the crew.” – Vickie W; St. Louis, Missouri to Florida

07/13/15
“Ken Alton, Fry-Wagner Driver, was wonderful!!! He had to do most of the unloading and installation himself, and was very efficient.” – Tame A; Raytown, Missouri to Arizona

07/12/15
“Dan Kulp, Sales Consultant, knew what he was doing, and Larry Fry, President of Fry-Wagner took the time to visit as we were being loaded.” – Alex W; Olathe, Kansas to Georgia

07/12/15
“Thank you to Ken Alton- Fry-Wagner driver for United for keeping us up to date during a one week truck breakdown.” – Nathan K; Missouri to Washington

07/10/15
“The Move Consultant/Estimator (Rob Crangle) was GREAT. He was the reason I chose United for the Move. He was good to work with and addressed all my comments and concerns. Both the Driver (Mark McDaniel) and his Wife were great to work with. If I ever moved again, I would request them. They were friendly and made my family feel comfortable through the whole moving process.” – Patrick K; Missouri to Illinois

07/08/15
“We went from a big house to a smaller house and they did a good job of managing that process.” – Joseph E; Georgia to Kansas

07/07/15
“Alan George, driver was exceptional with his help and organization of the move. Dean Delk relocation consultant was also very helpful in responding to some confusion over billing.” – Pamela M; Missouri to Texas

07/06/15
“This was my fifth corporate move in the last 10 years with multiple moving company’s and this was by far my best experience! Nice work! As mentioned previously, we’ve moved a lot over the years. Your company is only as good as the people you employ and I would like to offer a specific thanks and kudos to Gilbert, Ino, April and Baruk. This team definitely made the difference and I would be very thankful if they could get personally recognized by someone in Sr. Management. They were extremely courteous and professional; but they also worked to connect with us and our children on a personal level. i.e., Baruk made individual playhouses for my kids out of empty boxes and by the end of the move, my kids felt like these guys were part of the family. These are the types of personal touches that leads to repeat business!” – Travis B; Georgia to North Carolina

07/06/15
“Fry-Wagner Driver Team, Jason and Toni (Martin) were great!!” – Jim T; Georgia to Tennessee

06/30/15
“Ken Kahler, Sales Consultant with Fry-Wagner, was very informative, friendly and helpful. Driver Nathan Hedger and Jerry did a great job. Very impressed and grateful.” – Mary Ellen B; Missouri to Michigan

06/30/15
“Rick McDaniel, the Fry-Wagner driver, was super friendly, was very responsive to my calls and gave me status updates on his arrival time so I could plan accordingly. Really happy to work with him.” – Michael C; St. Louis, Missouri to Georgia

06/30/15
“Our moving coordinator Ali Guyer was very helpful and was always so cheerful. A delight to talk to! The packing crew did a great job! They were very friendly and professional and they made me feel way less worried about the move and transporting my belongings out of state. They were very careful with my belongings and after watching them pack I knew things should arrive safely and they did! In addition, they worked well as a team and were very courteous to each other. Thank you M. Scroggin, Ronald Marah, Dylon Cale, Jasslin Bell, Jeff Deyo and Krista Murnan for a job well done!” – Carleita D; Kansas to Tennessee

06/30/15
“I absolutely loved my packing crew (Jeff Fillpot and Fry-Wagner Team). Taking the time to talk to my children, give them some packing paper to draw and color on and labeling their boxes with some creative artwork of their own, these ladies put on their own very special touches on our moving experience. They were friendly, courteous, professional, skilled and fast, Nothing was broken!”- Matthew O; Kansas to Texas

06/30/15
“Mike McDaniel Sr. – Fry-Wagner Driver of main truck was so kind, took great care of us, our possessions and his crew. He listened to any requests and made everything run smoothly. The driver of secondary truck (I think his name was Terry) was also very careful, friendly and cooperative. Joanne Heinzer our coordinator kept us informed through the whole process, listened to any concerns and quickly addressed any issues that came up. The whole team seemed well coordinated and made us feel like their goal was to keep us satisfied.” – Theresa A; Missouri to Kentucky

06/27/15
“Our driver and the inventory man were both very nice and pleasant to work with. Our packers (Andy Leal and Javier Gauer) were also very hard workers.” – Mary Alice B; Kansas to Arizona

06/24/15
“Everyone starting from Steve Kaupas, Fry-Wagner Sales Consultant, to the Armstrong company who came to deliver were all great people.” – Manish K; Missouri to Colorado

06/22/15
“Joann Heinzer, our move coordinator, is so helpful. She stayed in close touch with me throughout the move. The packing crew was awesome, Mike McDaniel Sr., our driver was wonderful. He was polite, caring, professional and just outstanding. I cannot say enough about Mike. The crew had to put our household in storage units. It was hot, a very long day, Mike never complained and took such good care of me!” – Nancy C; Missouri to Florida

06/19/15
“I was impressed with their efficiency. I dreaded having to be present during the move, but thanks to them, I actually enjoyed the process. Impressed with packaging of pictures and large glass items (tables, etc.) Watching them pack with care made me confident things would arrive intact and not damaged.” – Rita F; Overland Park, KS to California

06/18/15
“Mark Williams – Fry-Wagner driver – EXCELLENT, good communicator, manages his crew well, very responsive and very attentive to us and any questions Victor – Packaging and boxing in KS – very hard worker, did EVERYTHING he was asked to do, very cordial, VERY hard worker Richard – OK unpack site, VERY HARD WORKER, consistent, focused, very cordial These 3 should be recognized for their SUPERIOR WORK EFFORTS and their customer attentiveness and customer service !!!!” – Dennis W; Illinois to Georgia

06/11/15
“Bryan Martin, our Fry-Wagner driver was fabulous. He answered every question. He was attentive to details. He never got upset with anything. Very organized. Called us frequently to keep us advised as to where he was, where he was going and when he would arrive everywhere. Truly made our move the best.” – Michael B; Overland Park, Kansas to Texas

06/10/15
“Rob Crangle (Fry-Wagner sales consultant) and his assistant JoAnn (Heinzer, coordinator) were great. They went into the tiny details to help us get moved efficiently.” – David G; Kirkwood, Missouri to Vermont

06/06/15
“The Packing Crew (Greg Foley) was excellent! They showed respect for the house and the items they packed. They did a very good job packing.” – Sherri H; Kansas City, Missouri to New Mexico

06/06/15
“Joann (Heinzer, coordinator) and Steve (Kaupas, consultant) were great. Jen (Harris) (packer) was also. They were all very professional and helpful to me. Moving can be VERY stressful but their expertise assured me of a quality move.” – Susan S; Ballwin, Missouri to Colorado

06/03/15
“All of the packing and delivery crews they both did a great job, very impressed with the US crew (Thomas, Campbell, Porter, Salisbury, Allen).” – David M; Dubai to Overland Park, Kansas

06/01/15
“Jo Anna Cowser (Move Coordinator) did an outstanding job of coordination and follow up and always responded to my questions and followed up promptly.” – Hesham E; California to Iowa

06/01/15
“Fry-Wagner driver Jeff (Fillpot) and his crew were very friendly and thorough. Very patient while there was a delay in loading because of the closing of the couple buying our home. Made sure they unloaded our furnishings the next day so we would be able to start settling in. Dean (Delk, Sales Consultant) had told us he was giving us one of his best drivers, and he did. Thank you everyone involved in our move!” – Robert Y; Kansas City, Missouri to Iowa

05/31/15
“Alan George (Fry-Wagner Van Operator) and his crew were exceptional. they went above and beyond. They were so friendly and fun to work with. They made the move enjoyable.” -Joanne P; Missouri to Maryland

05/29/15
“Dan Kulp (Fry-Wagner relocation consultant) was wonderful to deal with. He was always friendly and answered any questions I had. Lawrence (driver) was a pleasure to work with and did a great job handling our possessions.” – Linda H; Fort Scott, Kansas to Colorado

05/29/15
“Alan (George) and Brandon the two main movers did a fantastic job. Completely satisfied.” – Carla S; Tennessee to Maryland

05/27/15
“Fry-Wagner Salesman Dean Delk was awesome! Kansas City crew (Martinez, Gauer, Dokken) who picked up my items was very efficient, polite and fast. They handled everything with so much care.” Monica S; Kansas City, Missouri to New York

05/27/15
“Driver the owner of Truck, Al Jones was wonderfully old school in his care for our goods and the handling of them. Coordinator Joann Heinzer at Fry-Wagner was very attentive and appreciated.” – Sam K; St. Charles, Missouri to Idaho

05/26/15
“(Fry-Wagner Coordinator) JoAnn Gardner and team did a great job! – worked with us moving around dates to accommodate our schedule, Drivers and load / unload crews at both origin and destination.” – Bret B; Ohio to Florida

05/21/15
“These guys were outstanding!” – Keith R; Vermont to Kansas City, Missouri

05/20/15

“JoAnna Cowser, my moving Coordinator, was unbelievably friendly and helpful throughout the entire moving process. I couldn’t have possibly asked for a more pleasant person to work with.” – Matt J; Oklahoma to Kansas City, Missouri

05/19/15
“A very efficient and reassuring process overall. Fry-Wagner coordination team of Jovonna Colombe and Karen Schendel – both were excellent!” Curt T; Kansas City local move out of storage

05/19/15
“I’d like to recognize the Fry-Wagner Team – Rob Crangle (Sales) , Joann Heinzer (Coordinator), Tracy Morales and Kathy Crockett (Packers), and especially the driver – Alan George.” – Boris C; Missouri to Maryland

05/18/15

“Bryan (Martin), the driver was great. He was very thorough and explained everything to my satisfaction. While I don’t remember the individual names of the packers (Jeff Fillpot) and loaders/unloaders, everyone connected with our move was very professional and courteous. They made the experience as smooth as doing this can be.” – Roger D. Lenexa, Kansas to Texas

05/13/15
“Driver Ken Alton was AWESOME!!! Thank you!” – Stacey B; Arizona to Missouri

05/12/15
“The delivery crew (Fry-Wagner Driver Alan George) did an excellent job!” – Mark S; Virginia to Overland Park, Kansas

05/12/15
“Honestly all of the Fry-Wagner crew were amazing. I had pre-packed everything but forgot to label some boxes. When they found these in the unloading process they all asked where they should go. They were all very quick and careful with my things; in addition they were all very polite as well.” Victoria B; Olathe, Kansas Local Move

05/06/15
“Rob Crangle, Consultant: Very thorough preparation and extreme flexibility as we waited for our house to sell. William Stucker, Driver: Bill oversaw the entire move, door to door. Very conscientious. Well done!” – Stephen J; St. Charles, Missouri to Virginia

05/06/15
“Fry-Wagner Driver Daniel Smith and crew were tremendous! He took a real interest and was friendly and communicated well. Follow-up from Fry-Wagner was superb during and after.” – Roger G; Jefferson City, Missouri to Texas

05/05/15
“Kathy Dunlap, Fry-Wagner Move Coordinator, worked diligently with me and my company to keep everything organized and moving in a forward direction overall a great job on her part to maintain organization since my move included international borders, storage, an unknown delivery address, rescheduling and split cost between my company and myself. Overall impressed by her responsiveness and ability to make things work.” – Nathan M; Canada to Michigan

04/30/15
“Dean Delk (Sales Consultant) was great! Very thorough and professional. Fry-Wagner Driver Joe Dent and his crew were great. Always willing to make accommodations. The crew worked hard and got everything loaded in great time. They remained energetic and friendly while moving us into our 3rd floor apartment. We enjoyed working with them and they made great time. Would definitely want Joe in charge of our move.” – Alexandria N; Lawrence, Kansas to North Carolina

04/29/15
“Diane Pardo, (Move Coordinator for Fry-Wagner) deserves appreciation! We had a lot of back and forth as I had a lot of questions and clarifications. She was very responsive, patient, flexible and extremely helpful.” – Kalyankumar C; South Carolina to Kuala Lumpur

04/28/15
“The driver (David Burdick) was great, best we have ever had.” -Deborah C; Springfield, Missouri to Texas

04/24/15
“The guys who loaded me were absolutely great. (Derek Fields and Byron Miller) Went out of their way to do a good job.” – Jennifer H; St. Louis, Missouri to Oregon

04/21/15
“Darrell Bandel (Sales Consultant for Fry-Wagner) – Consummate professional. Really knew his stuff and went the extra distance for us. Jovonna Colombe (Fry-Wagner Residential Business Development) – Very communicative and helpful. Janis Flippin (Fry-Wagner Client Services Coordinator) – Very communicative and helpful. She would answer questions via email extremely fast and with great care.” – Neil K; Lenexa, Kansas to Flordia

04/13/15
“On behalf of the Shawnee Mission East SHARE program, we would like to thank you for Fry-Wagner’s generous donation of the trailer to store our wares for our SHARE community sale during the entire month of March 2015. We literally couldn’t have held this critical fundraiser for our student volunteer service program without your generosity. Donations like yours help us inspire our students, faculty and staff to carry forward the spirit and tradition of excellence at Shawnee Mission East. We thank you again  for your support.” – Krissie, SHARE Coordinator; Shawnee Mission, Kansas

04/20/15
“We had a lot of moves during 30 years of military service but none of them was better than this move. We thank all of your staff and crews for a job well done.” -Jimmy H; Illinois to Florida

04/20/15
“Bryan Martin the Fry-Wagner driver was so friendly, easy to work with, kind, did NOT get stressed. He made me feel like I was the customer and whatever I needed went. That’s HUGE when moving across States. It’s a stressful time.” -Kyle C; Florida to Kansas City, Missouri

04/20/15
“The guys on Fry-Wagner loading crew. Hard working, courteous, careful and conscientious.” -Jeff E; Missouri to Arizona

04/17/15
“JoAnn Gardner, Fry-Wagner Move Coordinator, scheduled and arranged our move with excellent care and service!” -Kirk M; Illinois to Missouri

04/16/15
“The people we dealt with at Fry-Wagner were all helpful. (Janis Flippin – Move Coordinator, Dean Delk – Sales Consultant)” -John J; Kansas to Texas

04/16/15
“Friendly guys (Delivery Crew Jeff Matlock and James “Chase” Hale), good communication and asking for my time frame, no damages!” -Debbie S; Germany to Missouri

04/15/15
“Driver Alan George and helper Brandon were excellent.” -Keith F; Missouri to North Carolina

04/13/15
“The guys were fantastic. I work with Chris & Keith regularly & as usual they were perfect! Joe Dent the driver was also very informative, patient & kind. I worked with Fry Wagner on a weekly basis for the past 6+ years. I already miss working with Chris & Keith. They felt like family. Always punctual, courteous and just about always happy regardless of the circumstances. I had no doubt that I would use Fry Wagner for my personal move. And of course it had to include my favorite duo. Our move went really smoothly. I would recommend them to another family.” -Andrea D; St. Charles, Missouri to Texas

04/11/15
“Darrell Bandel, Kansas City Moving Consultant, responded quickly to all questions, solving moving & storage problems and was very professional” -Maribeth F;  Lenexa, Kansas to Virginia

04/09/15
“Mr. Marriott: very nice, very patient, professional looking, took his time. Debbie Dalsing/Lona MacCarty/Daphne Daven: Always answered my emails and questions I had. They were always there for me and provided any information I needed. Job well done ladies. Really appreciate everything you’ve done. I’ve had bad experiences with other moving companies, but nothing but positive experience with Fry-Wagner/Dasa International.” -Gregory C; Lenexa, Kansas to Abu Dhabi

04/08/15
“Kansas City Unloading crew did a good job. (Piersey, Goodwin, Lorenz, W. Martinez, O. Martinez, Young) They were very helpful in putting beds together.” -Scott G; Alberta Canada to Olathe, Kansas

04/08/15
“The move went great on Friday and the driver and crew were fantastic. Very patient and understanding in dealing with my parents who hadn’t moved in 30 years. I am hoping they will find a place soon and we would love it if Keith and his crew could assist my parents once again with the final move out of storage.” -Mary Ann F;  Missouri Local Move

04/07/15
“All were exceptional at their jobs. The packing crews, the guys who loaded us up in St. Louis in the middle of the snowstorm and then loaded second pick-up (in their personal truck so as not to delay it any further) and then the guys who delivered were all truly professional, respectful and wonderful to work with throughout the process. And Joann (Heinzer – Move Coordinator) who kept in touch and called to check on everything… Thank you to everyone!” -Liliana A; Missouri to Tennessee

04/06/15
“Mike McDaniel, Fry-Wagner Driver, was professional yet personable. He was efficient, managed the crew with a spirit of cooperation. He communicated with me when he said he would and delivered exactly when he promised.” -Selena W; Lee’s Summit, Missouri to New Mexico

04/02/15
“Heather Stotler, Move Coordinator, was extremely helpful and professional throughout the entire process! I cannot say enough about her excellent customer service and response time to my emails/calls.” -Kate S; Colorado to Missouri

04/02/15
“Hands down we had the best driver (Ken Alton)! There was a bad storm in CA and instead of being late for our delivery he decided to go south and around the storm. This speaks very highly of someone. He is very committed to his customers! And he kept us notified throughout! Great guy and I want him for every move :).  Moving is stressful enough and to know that we were in such great hands took a lot of the stress off of us. Our driver is hands down amazing! He is very through and I just love how he means business. The loaders and unloaders respect him and they don’t mess around on time. He went above and beyond to make sure we got our furniture the day we closed on our house. He went a few hours out of his way and changed his route as the Sierra Mountains were closed.” -Sean I; California to Nebraska

03/20/15
“My moving manager Kathy Dunlap is a star performer and I would recommend her all day long. I work for a large company who relocates people all over the country. I let our relo group know that this was a top level company providing outstanding service.” -Gene R; Virginia to Leawood, Kansas

03/16/15
“Ken Alton, Van Operator for Fry-Wagner,was very  thoughtful and professional. He made sure that our belongings were delivered to us on Saturday. He also volunteered to unpack that day instead of coming back the next Monday.” -Aniek V; Oklahoma to Kansas City

03/07/15
“Joany (Miller – Customer Service Move Coordinator for Fry-Wagner) did such a good job keeping in contact with me and ensuring I was aware of when my items would arrive. She was compassionate and understanding as there was a delay in my belongings and you could tell she genuinely felt bad. Joany was great in assisting when I had damaged items and quickly resolved any issues I had from start to finish. She is one of the main reasons I would consider using United Van Lines again.” -Megan L; Missouri to Florida

03/05/15
“Brian Stucker our driver was fantastic! Steve Kaupas our estimator was great to work with too.” -Mike D; Missouri to Florida

03/05/15
“Scott Gaspard, Sales Consultant with Fry-Wagner, did an excellent job of communicating throughout the entire move process. He does what it takes to get the job done.” -Julia P; Missouri to Indiana

02/25/15
“Alan George, Driver for Fry-Wagner, went over and above. He and his crew Brandon and Mike were outstanding. They truly made the move stress free. Alan even went to Ace Hardware and fixed something so my house was ready to sell. I will definitely ask for Alan and his crew when I move again. Thank you for outstanding customer service. Best move ever!” – Marie C: Colorado to Kansas City, Missouri

02/24/15
“Coordinator Joany Miller and Salesman David Helton provided a very professional experience. Experienced, professional uniformed packers (Jeff Matlock, Akin, Rampone, Turner). Driver Mike McDaniel was very professional and provided excellent customer service. I will recommend Mike to others who may be moving. He exceeded all my expectations.” – Donald K; Springfield, Missouri to California

02/21/15
“Janis Flippin, the coordinator at Fry-Wagner was excellent. She constantly followed-up to see if everything was going well.” – Joe D; Olathe, Kansas to Pennsylvania

02/15/15
“The crew (David Burdick-Lead, Caleb Pachmayr, Nathan Akin, James Ford, Christopher Cruse, Theodore Chapa) who packed all our belongings for both sea and air freight were fantastic. Our belongings all arrived in perfect condition.” – Barry M; Fort Leonard Wood, Missouri to Australia

02/15/15
“The crew was Truly outstanding!” – Steve J; St. Louis, Missouri to Iowa

02/12/15
“Great job by the packers/movers! Sandro Molina and his crew were very efficient and polite. Would recommend them again in a heartbeat.” – Dianna M; Kansas City, Missouri to Oregon

02/11/15
“Tom Tristan (Fry-Wagner sales agent), Travis (driver), and Frankie (loader) took exceptionally good care of us during the entire move. They listened and acted upon our concerns and requests with respect. Thank you!” – Teresa R: Springfield, Missouri to Texas

02/10/15
“Great experience enjoyed working with Fry-Wagner Moving & Storage (Dan Kulp-Sales and Janis Flippin – Coordinator). Sandro Molina, the Fry-Wagner driver and team lead – very professional and respectful to us and our property. Very hard worker. He did an amazing job! Jose – very professional and respectful very hard worker also an amazing job! Alberto -very hard worker very professional. Amazing job! Great group!” – Meg H; Lenesa, Kansas to Oklahoma

02/04/15
“JoAnn Gardner (Fry-Wagner Coordinator) Carlos and the two gentlemen who packed and moved my items were absolutely incredible!! I’ll never move again without their help!!” – Yira S; Florida to Florida

02/03/15
“The driver and crews (Quentin Anderson, David Johnson, Sherrard Jackson, Derek Fields and Antoine Rodgers) did a great job both for packing up and delivering.” – Vince I; Illinois to South Carolina

01/30/15
“The driver (Joe Dent) and all of his helpers. They were AWESOME!! They were professional, friendly, fast and packed and moved everything very efficiently!!” – Jerry & Trisha; Texas to Pleasant Hill, Missouri

01/27/15
“Ms. Joany Miller, Move Coordinator with Fry-Wagner, was exceptional. She kept us fully informed in all stages of our move. Followed up when furniture was in storage at destination to ensure timely delivery at our new home. She is a true asset to Fry-Wagner and United Van Lines.”  – Ben S; Ozark, Missouri to Santa Fe, New Mexico

01/26/15
“Joann Heinzer, Fry-Wagner Move Coordinator, was wonderful in keeping us up to date and resolving any questions we had. Wonderful team. Great service.” Greta B; St. Louis, Missouri to Lawrenceville, Georgia

01/20/15
“The whole office was very friendly and was available for questions.” Keri & Brian; Kansas City, Missouri to Chicago, Illinois

01/19/15
“The delivery crew was great!! They were very thorough and polite!! Thank you!” – Rick B; Colorado to Grain Valley, Missouri

01/18/15
“Kathy Dunlap (Fry-Wagner move coordinator)…excellent as always! Our packing crew (Jeff Fillpot) was awesome!” – Bill & Debbie; Overland Park, Kansas to Florida

01/17/15
“We were first time “movers” and could not have asked for a more coordinated experience.” – Liz T; Kansas City, Missouri to Dallas, Texas

01/09/15
“My coordinator Kathy (Dunlap) was wonderful and very helpful and easy to work with. She did an excellent job following up with me every step of the moving process.” – Brian P; Tennessee to Missouri

01/06/15
” Kathy Dunlap (Fry-Wagner Move Coordinator) did an excellent job.” Donald N; Texas to Kansas

01/06/15
“We could not be more pleased with the overall experience beginning with the Fry-Wagner salesman, Steve Kaupas, who tolerated our numerous changes and provided services above and beyond to the driver and his assistants that were extremely helpful and courteous. Thank all of you for a job very well done.” – James S; Missouri to Florida

01/05/15
“JoAnn Gardner did an excellent job in coordinating my move as well as answering all my questions in a timely fashion. Thank you!” – John C; Ballwin, Missouri to Connecticut

01/05/15
“I have been moving around the world for 31 years. This was by far the best move I have ever had. First time ever that I received all my HHG/boxes. Great Job!!!!” – Jerrell L: South Carolina to Michigan

12/30/14
“JoAnn Gardner, Customer Service Coordinator, was excellent at communication and answering my questions. I knew where my belongings were, and what to expect each part of the process.” – Caleb B; Pennsylvania to Florida

12/30/14
“While we chose Fry-Wagner in large part because Scott (Gaspard, Sales Consultant) understood our situation and worked out a two-step move process, I’m not sure I made the best use of the first part of the move because I wasn’t experienced enough to understand how best to match up weight and number of boxes. It’s all an estimate, I realize, but if I could have used more of that empty space on the truck in the first stage, I would have. Perhaps I should have hung around Cathy and Tracy (Morales) more closely and provided more detail of the contents for my own future reference, but we’ll eventually have everything unpacked. I do appreciate how well they filled the boxes and kept the glassware intact. Cathy in particular labeled the boxes china vs. glass, for example, which helped in the unpacking. Terry (Hickman), Chris, Keith, and Lamar were superb. I liked working with them and felt totally comfortable with how they were handling the furniture. Next time I’ll know more about removing shelves and saving those tiny but essential brackets in one place, but so far we’re finding the pieces. The big assembly projects, like beds, went well. I had moments of angst about shelves removed from an antique cabinet and not finding the little brackeest that held them. Because of the age of the furniture, it would be difficult to replace, but finally the last little piece appeared. It had not been removed from the furniture, as it turned out, but since the doors were taped closed, it survived — just not with the bundle the guys made of the rest of the brackets. I don’t have last names on all, but please follow up to thank: Scott, our initial contact and estimator. He understood our situation and made a two-step move feasible. He also put patio furniture at the top of the first-move list, which didn’t make sense in Missouri in December but is beloved in Florida. Heather, our coordinator. Her friendly and timely calls and encouragement have been invaluable. Tracy and Cathy, our packers. What a joy to work with people who effortlessly present a neighborly attitude and are so skilled at their jobs. The packing really went well. If we need professional packers in Stage 2, I’d like to have these two ladies assigned to our job again.” – Connie H; St. Louis, Missouri to Florida

12/29/14
“JoAnn Gardener did a superb job at coordinating my move. She was prompt, professional, and skilled at overcoming obstacles. She did an excellent job representing United. Exceptional customer service.” – Colt L; Montana to Colorado

12/22/14
“Mike McDaniel (Sr. Van Operator for Fry-Wagner) was very easy to get along with and did a good job.” – Michael S; Jefferson City, Missouri to Georgia

12/14/14
“At Fry-Wagner I would like to recognize Dan Kulp, Consultant, who helped us understand the moving process – our first real move in 40 years – and Janis Flippin, Coordinator, who helped answer all sorts of our questions during the moving process.” -Ron M; Olathe, Kansas to Florida

12/11/14
“Everyone along the way was very helpful and informative. (Travis Zessinger, Consultant and JoAnn Gardner, Coordinator) Everyone did a great job. I had United for company moves and was very pleased and was not disappointed with my personal move.” -Nadine J; Illinois to North Carolina

12/09/14
“I just wanted to say how GREAT the guys were yesterday (Derek, Byron, James, Antoine, Marcus and Quentin)! They had an EXTREMELY difficult task unloading as there were STAIRS everywhere and quite a few tight spots. They handled it with grace and didn’t complain once! They were even so thoughtful as to bring me back lunch (on their own dime). This is the second time I have used Fry Wagner and while the first time was fairly seamless, this crew absolutely SOLD me on using you again in the future!” -Jessica R; Illinois to St. Louis, MO

12/04/14
“I’m sending a message to the two Packing Ladies who came to my home in St. Charles to pack up my kitchen, glass top tables, and two flat screen t.v.s. I wanted them to know how much I appreciated their assistance and the great job they did for me, Everything came out of the boxes they packed in perfect condition. Tracy Morales and Laurie Murdick are two skillful packers!” -Marjorie S; St. Charles, MO to Michigan

12/01/14
“Coordinator Heather Stotler and Consultant Brandon Whiteside from Fry-Wagner made sure the move went well and pulled everything together. They did a great job.” -Jon A; North Dakota to Missouri

11/24/14
“Really, all involved were great. We have moved many times with company relocations and twice on our own nickel. This was the best move we have had. We still have storage items that need to make it to our new home in a few months, but the experience so far has been impressive and I am a pretty tough critic after a couple of botched moves really soured my outlook of the moving industry.” -Neil K; Overland Park, Kansas to Florida

11/19/14
“Quentin (Anderson) the driver did an excellent job of managing the loading and unloading process. Everyone with Fry Wagner was top notch though.” -Ryan N: Ballwin, MO to Manhattan, KS

11/18/14
“Alan George, Fry-Wagner Driver) and the moving crew worked tirelessly and efficiently to get the job done. They were very polite and professional. The office staff (Janis Flippin – Move Coordinator) I had contact with were very helpful.” -Patrice & Jeff; Overland Park, KS to Arkansas

11/17/14
“My delivery crew from Fry-Wagner (Maria Martin, Toni Martin, Jeff Holloran, Cotnoir, Carver, Paulus) were exceptional-professional, thorough, courteous. Best experience I have ever had.” -Jennifer R; Illinois to Springfield, Missouri

11/14/14
“(The Fry-Wagner delivery crew – Derek Fields, Rodgers, Mosley, Gibbs) protected floors with cardboard, blankets, rug runners, and stair runners. Protected front door jamb. Left furniture wrapped until in the house. Completed all placement in one day.” -Russell F; New Jersey to St. Louis, Missouri

11/13/14
“Diane Pardo (Fry-Wagner move coordinator) was very thorough with information and got back with us immediately. Mike McDaniel Sr., the driver, was hands down best driver I’ve had through several managed moves. Seemed it all revolved around Mike’s management of the timing, loads, and crew activities. Best in class to date.” -Brian S; Indiana to Missouri

11/11/14
“Everyone along the way who was involved. Having been in the military for 17 years and thus moved often, this was an unusually good move.” -Michael L; Illinois to Alabama

11/10/14
“All of the Fry-Wagner packers and loaders in Mo (Maria Martin, Laurie Murdick, Quentin ANderson, Sharrard Jackson, Shaun Greenlee) did a great job!” -Daniel R; Missouri to Texas

11/08/14
“(Fry-Wagner Move Coordinator) JoAnn (Gardner) and Loading crew( Jeff Siler, Robertson, Jackson) went out of their way to make my move happen in the short time I had in the area.” -Vannessa M; Illinois to Oregon

11/05/14
“The lead crew (Sutherlin, Robinson, Gray) was outstanding. The driver (Jeff Wilkes) and his main person were great. They insured the rest of the crew was were carefully and packing things correctly. The driver was the same on both ends and he brought his lead guy he used on the loading end. Not sure of his name…but they really were great!!! They took great care with the belongings and house on both ends.” -Susan B; Lake St. Louis, MO to Olathe, KS

11/03/14
“Al (George) – Driver and Brandon – Mover gave excellent service. Friendly, experienced, accommodating, efficient, hard-working….the definition of a consummate professional. Would easily work with them again and would highly recommend Alan’s services to family and friends.” -Walter F;

11/03/14
“Rick McDaniel, the Fry-Wagner driver, went above and beyond to help us.” -Alan & Tammy B; Tennessee to Virginia

10/30/14
“Rob Crangle was friendly, personable, professional, and helpful from start to finish. He answered every phone call or e mail very quickly so follow up was great. Joann Heinzer was extremely efficient and called me almost daily and more often than that on moving days. She was always available to answer my questions in a friendly positive way. Rex Larrick is an outstanding driver, but also has a head for business and the management of two different crews. His pickup and delivery couldn’t have gone better even though it was raining in St. Louis. He is friendly and personable which is a real plus when facing a stressful experience like moving. Both crews were very hard working, polite, and pleasant. The men were extremely careful. The driver and the move consultant called to confirm. Everything went well without a hitch. Again the crew was very efficient and polite. Moving is very stressful, but I believe this was a successful move from start to finish due to the teamwork of the people involved. Thanks to Rob, Joann, Rex, and both crews.” -Cynathia & Timo K; St. Louis, MO to California

10/27/14
“JoAnn (Gardner) the national account coordinator was over-the-top amazing!  She called me every step of the way and went out of her way to make certain I was satisfied.” -Cary B; Florida to Arizona

10/24/14
“Darrell Bandel (Fry-Wagner Sales Consultant) was extremely helpful in all ways–providing some wardrobes and boxes to me before the move, plus providing a thorough explanation of the contract and move process. Greg and Sandy Foley (Fry-Wagner contract packers) packed my things and were two of the loveliest people to have in my home–careful, conscientious and extremely detail oriented.” -Linda M; Leawood, KS to Florida

10/20/14
“Alan (George) and helper Brandon did a tremendous job and both were very professional! They arrived when promised and worked hard non-stop until job was completed. Alan should be recognized for effort beyond expectations. Taking the time to call me from on the road and to keep me fully informed was greatly appreciated. He treated our home (at both pickup and delivery) and our belongings as if they were his own. There were only a couple of minor dings on the whole shipment and he took care of those on the spot.” -Greg & Ginger A; Olathe, KS to Texas

10/13/14
“The crew was wonderful.  (Jon Deak, Zachary O’Connell, Shaun Greenlee, Matthew Rigger, Zach Page and Greg Brandon) Every one of them was friendly, courteous, and professional in the handling of the entire delivery. They even arrived “early”!” -Thomas & Lucie W; Wildwood, MO to Tennessee

10/09/14
“Joe Dent, the Fry-Wagner driver for the loading of our belongings in IL and unloading in KY, was excellent. If I mentioned a concern about a particular item, he assured his crew used extra care wrapping and packing the item. He went out of his way to deliver our household goods on the date that was optimal for us. I would highly recommend Joe.” -Sharon W; Illinois to Kentucky

10/08/14
“I have worked with Don Acock and Joany Miller for many years and when it came time for me to be moving, these two professionals treated me with respect and took time to make me feel confident I was choosing the right company for my personal move. Joany Miller, total professional and so willing to do whatever to make the moving experience as smooth and problem-fee as possible. Follow up is outstanding. Much appreciated.” – Lynn H; Kansas City, MO to Florida

10/05/14
“Greg Foley and his team were just wonderful and very efficient. We cannot give them enough praise and thanks for their excellent work.” -Wayne & Jackie T; Overland Park, KS to South Carolina

“10/03/14
“Travis (Zessinger): Thank you very much for your services and the Excellent Crew! Demitry (Futoryan), Zachary (O’Connell) & Mr. (Everett) King. All were very GOOD & very professional & courteous towards me & my family. My furniture was moved perfectly without no problems. I’d like to give a “Special” recognition to Mr. King. I am caring for my elderly 84 year old Mother and he was so courteous to help her back to her chair & covered her up with her blanket. This was a “Special” gesture from within his heart. What a Great person he is to give my Mother a helping hand to give her assistance to help her to her chair and to cover her with her blanket. Demitry has very professional manors & clearly demonstrated his excellent moving skills and knowledge. Zachary was very polite, very strong and clearly demonstrated his moving skills and knowledge with my moving experience. I can NOT say nothing but GOOD about your crew. Thanks so very much for a GOOD experience with a GREAT Crew from Fry-Wagner Relocation Services.” Linda & Mike D; Swansea, IL to Belleville, IL

09/29/14
“Joann Heinzer (St. Louis Coordinator), Heather Albertina (St. Louis Coordinator), nd Rob Crangle (Sr. Relocation Consultant were professional, organized, flexible, customer oriented, great team work within the company from start to finish!! The crew that unloaded the truck into the storage unit worked especially well together.” -Jaye M; Ballwin, MO to Texas

09/25/14
“The coordination by Kathy Dunlap and move went very well. Everyone did a good job and played their role efficiently.” -Nate W; California to Olathe, KS

09/24/14
“Carlos Johnson (Fry-Wagner Driver) and his team worked HARD. My husband was there during the pack up and was very impressed with their dedication and work ethic.” -Dawnel S; Nebraska to Columbia, MO

09/23/14
“It went very smooth. JoAnn Gardner, the coordinator, was very helpful; listened to our needs and followed thru with everything. WOW – what a great team of packers we had (Amanda Mitchell, Debbie Mandoza, Hope Tyler). They did an excellent job! I can’t say enough about how friendly and helpful Mike McDaniel (Van Operator) and his team was. Very thoughtful, respectful and did a great job.” -Robert O; Illinois to Kentucky

09/14/14
“Michael and Alex Voulgaropoulos (Fry-Wagner Van Operator) were amazing. They enjoyed their work and made for great conversations. Overall, excellent job by everyone. Thank you!” -Greg S; Wisconsin to Overland Park, KS

09/12/14
“Dean Delk, Sales Consultant) did a great job throughout. He was very responsive when we had ongoing questions while we were packing.” -Peter H; Topeka, KS to New York

09/11/14
“I appreciate his (Eric Boyle, Sales Consultant) thorough review, professionalism and recommendations on how to pack sensitive items.”  -Jennifer c; Lenexa, KS to Ohio

08/30/14
“The coordination and communication about my move was excellent by Fry-Wagner. The packers were very courteous and took excellent care of my belongings while packing them. The loaders were great. They protected my hardwood floors and carpet and padded my furniture like it was birthday gifts. JoAnn Gardner was excellent!! She was in constant communication with me throughout the entire process, including on the delivery end of things. Travis Zessinger was very thorough and explained the entire process and did a great job with the estimate and was very courteous and respectful. I’m not sure the names of the packers (Jen Harris and Julianne Shook) and the loaders (Keith Costello, Lamar Carter, and Chad Haymart) on the Fry-Wagner end of things but each and every person I came into contact with was very nice and respectful and did a great job!!!” -Michael C; Illinois to Connecticut

08/29/14
“Marc (Williams) and the moving crew in Lawrence were informative, professional, and polite. Could not have asked for a better moving crew.” -April R; Lawrence, KS to Arkansas

08/21/14
“The Surveyor (Brett Ballmann) was incredibly kind and empathetic about the traffic issues getting into and out of my home in St. Louis County–there were several major traffic accidents that shutdown most of the county. Thankfully he was kind enough to reschedule.” -Ryan H; Fenton, MO to Tennessee

08/19/14
“The crew was excellent! Al (George) is a true leader. They treated our belongings with the utmost care and their attention to detail is impeccable. Very professional team and excellent at what they do. Our belongings were in perfect shape and that goes to show how thorough and careful things were handled.” – Elizabeth M; Oklahoma to Columbia, MO

08/18/14
“We could not have been more pleased. All those involved with our move exceeded our expectations. (Rick Dyer – Consultant, Janis Flippin – Coordinator, Jovonna Colombe – Sales, Alan George – Van Operator) We were impressed with their precision and handling of items that needed special care, wrapping and boxing. They really wowed us with special accommodation. They were efficient and friendly. We felt well cared for throughout the move. We were fortunate to have the same crew load and unload. I don’t see how they could have been better.” – George & Betty K; Oklahoma to Overland Park, KS

08/15/14
“Alan (George, Driver) is a rock star!! He was extremely helpful through the process and went above and beyond!” – Ryan S; Ohio to Overland Park, KS

08/14/14
“Cory (Smith), the lead of the loading crew (Scott Wright) was very helpful, thorough, patient, and professional through the whole process. He took the time to make sure that everything was loaded carefully and that I understood and was reassured about the rest of the process.” – Lily L; Kirksville, MO to Idaho

08/11/14
“I would give Fry-Wagner 10 stars if I could. They saved the day for us. The previous company we had contracted for the move was a no show, and cancelled without any notice. I phoned Tony Wayne at Fry-Wagner on a Friday, and he came on Monday morning to give us a quote. The truck with Cory and his assistant (who incidentally had just returned from a job in Nebraska), came on Wednesday to start packing, and by the end of the day our shipment was on the road. Can you imagine anything better for speed and efficiency? Joany Miller was constantly in touch with us, and coordinated our move from start to finish, which arrived promptly in PA, and was unloaded in a quick and courteous manner. Fry-Wagner are representatives of United Van Lines, so you can rely on them for any move, large or small.” – David S; Columbia, MO to Pennsylvania

07/30/14
“Aaron (Struble) and Casey (Struble) were the packing crew in Branson. They were very professional the whole time they were at the residence. There was no small talk between them like I have dealt with in the past, they were there to do a job and did it! Joany (Miller) did a great job at keeping me informed and was available when I had questions and concerns.” -Sandy & Michael C; Branson, MO to New Jersey

07/29/14
“Scott Gaspard and Joann Gardner made sure that my move went really smooth. They worked with me in every detail and were flexible to all my different needs. Having a great moving company and great coordinators made all the difference.” -Cesi B; St. Louis, MO to California

07/20/14
“Jo Anna Cowser our move coordinator and Joe Dent or packer/moved. Jo Anna was very friendly and helpful and kept in good communication with me throughout the process. Joe communicated well with us, was very efficient and careful with our things through the process.” -Grant & Brooke R; Tennessee to Kansas

07/08/14
“Jeff and Val (Fillpot – Driver Team) were fantastic. They were friendly, communicated well,and went out of their way to make sure the move went smoothly. I couldn’t have asked for a more professional group of individuals to help us through this very stressful process. Thanks again for the top notch service we received from top to bottom.” -Rany & Deb R; Olathe, KS to Nebraska

06/30/14
“I cannot say enough fantastic things about Brian, our driver. He directed the crews for packing/loading and unloading/unpacking. They protected my belongings and both houses like they were their own grandmothers. Brian was energetic and upbeat throughout the entire process (including not being able to get his truck in front of our house and having to shuttle my belongings from the house to his big truck using a smaller one, excessive heat, extremely long days, etc.). Most folks would have lost their temper at least once or twice. Brian was a professional and kept his team motivated and working hard. I give him complete credit for making my move an unequivocal success! Wow. He was fantastic, professional, kept the crews motivated and properly directed, and really organized things. I am a control freak and felt confident in his ability to organize and execute my move. Which really says something about him.” -Sarah S; Overland Park, KS to Illinois

06/27/14
“Driver Greg (Brandon)was dedicated to completing the move in an exemplary and orderly fashion. Made everything appear uncomplicated even though I know they were tired. Showed consideration to his workers while completing the task. An asset to the company. Professional, friendly and capable. I felt as if I had known these men and they were there to assist me in this huge move and get the job done. All of the crew on both ends were impressive.” – Carol F; Kirkwood, MO to Kansas

06/26/14
“Driver Ken Alton was careful with our belongings and went above and beyond to assist us when we were loading and unloading. He was on time and there when he said he was going to be there. He checked in multiple times to let us know about his progress. Dan Kulp, sales consultant, was so patient with us as we navigated cross country moving for the first time. He explained the process and was very thorough in going through what was in our old place. He was prompt when we first meet with him and was constantly available by phone or email to answer additional questions we had. Both of these individuals should be recognized. They are amazing at what they do. United should be proud they employ such high quality individuals.” -Lee H; Kansas City, MO to California

06/24/14
“I want to take a moment to let you know about the outstanding service we received from the entire crew who moved my mother this week. I was very nervous for this undertaking given that I live thousands of miles away. Moving my mother was not something I looked forward to but I must say everything went extremely well!!! From the start Rob Crangle was fantastic and helped my mother feel comfortable with her move. Leaving a home after so many years is obviously a very difficult and emotional thing to do. Rob was so personable and diligent and just really put her mind at ease about everything. He also took the time to listen to her when she needed someone to lean on throughout the process. When I flew in for moving day, and met Rob, I understood why my mom said he was such a terrific person! On packing and moving day, Dion (Brady),Michael (Gibbs),Jason (Martin), Latroy (Simmons) were fantastic! They were polite, punctual and tremendously efficient with their work. Most importantly, they made us feel like they were moving members of their own family. The care, compassion, and effort they all put forth was far beyond words. We were both so impressed with Brandon (Whiteside) who checked on us every day to make sure things ran smoothly. He too, was so personable and truly cared about making sure we had all our needs met. Lastly, I need to recognize Joann Heinzer, our coordinator, who stayed in constant contact to make sure all our questions were answered and that we felt comfortable with the process. She was wonderful. Frankly, from start to finish, every person at Fry-Wagner truly exemplified excellence in their jobs. I really cannot say enough nice things about all the people involved with our move. They all provided us with exceptional service and everything went so smoothly!!! Everyone is so quick these days to write letters to complain about things, but few peoples seem to take the time to say something nice when it is truly deserved. I hope everyone involved with our move is accommodated for their graciousness, professionalism and overall amazing work!!! The way they carried themselves should be a shining light for others are Fry-Wagner to follow. One again, thanks to everyone at Fry-Wagner! Your company and the employees who worked with us were truly the best!!” – Burt R; Chesterfield, MO to Illinois

05/22/14
“The estimate was accurate with right level of detail. Early consultation meeting was thorough and very complete. Communications about the availability of used boxes needs to be made clearer. Packing crew was the best ever out of about 12 moves completed in my life. They listed well and understood my needs before starting to pack. The respected our belongings and asked questions to clarify as the work progressed. Everything was packed or covered with blankets and taped to protect the most valuable and sensitive items. Job done was top notch.” -Bob & Nancy T; Lenexa, KS to Nebraska

05/21/14
“The surveyor (Travis Zessinger) had to make FOUR visits because of how we organized the move–he was incredibly patient and professional. Diane Pardo and Travis Zessinger were incredibly helpful throughout the move. This specific part of the move was handled by Driver Rex Larrick who was as helpful, kind and professional as anyone we have ever encountered.” -Steve A; Ohio to Texas

05/07/14
“Tom (Tristan)in the Springfield, MO office was a great help. He handled last minute changes to my move expertly and kindly even though I know it threw a kink in things. I really appreciated his professionalism and customer service. He helped me deal with a last minute change of plans, brought me used boxes, and even created a special box for my grandmother’s chandelier! He went above and beyond to make the move as stress free as possible.” -John & Vivian K; Springfield, MO to Florida

04/02/14
“I wish I could remember everyone’s name, the entire crew of packers, movers were exceptional during this process. This was my first move. It was overwhelming to begin with, but when they arrived and explained I wasn’t prepared and I had a melt down, each of them told me “not to worry, they would take care of me and things would be just fine”. That is exactly what they did. They continued to reassure me, that the move would go smoothly, that I would be fine, everything would be packed, and they would get us to our new house without a problem. They all did their best to make me smile and continually throughout the day told me everything would be fine and they would take care of everything. I couldn’t have asked for a better company, group of people or crew members to work with or to move us from Missouri to Michigan. They greeted us with a smile each day as they were packing and on delivery day, their smiles were even bigger and told me that they took care of me and they got me through everything.” – Tammy W; Kansas City, Missouri to Michigan

04/01/14
“Rob Crangle, Fry-Wagner sales consultant, was excellent when giving us the bid. Joann Heizer, coordinator, kept us informed and calm during the entire move!” – Paula M; St. Louis, Missouri to Colorado

03/27/14
“Phil Renner, Fry-Wagner driver, showed exceptional ability and competence, and took exceptional care of our belongings” – Bennett G; Columbia, Missouri to South Carolina

03/19/14
“This company was excellent and got me on the road right away. The driver was right on schedule and his timing was great. Dan Kulp the Sales agent was also excellent and assessed the move and told me what day to move and explained what I had to do. All parties involved in the move were on target… I just had to do my part and go. A very good company from Olathe Kansas.” – Janet R; Olathe, KS to Florida

03/17/14
“Very professional, excellent! I would recommend Fry-Wagner Moving & Storage to anyone in the process of making a move. Delivery right on time with very professional & caring individuals. 5 THUMBS UP!!!” – William T; Kansas City, Missouri to Arizona

03/17/14
“Great crew!! Very polite, neat and clean!!!” – Roy P; St.Louis, Missouri to Texas

03/03/14
“Both sides of the moving crew were very respectful and did a great job. Diane (Pardo), who organized the move, was extremely kind and flexible with setting everything up on short notice- great asset to your team.” – Kevin C; New York to Illinois

03/03/14
“Can’t think of a way to improve Rob (Crangle) and Joann (Heinzer)’s professionalism.” – Scott N; Missouri to Texas

03/01/14
“The driver (Jon Deak) of the moving truck was great. He backed down the driveway at our old house when everyone else said it couldn’t be done.” – Jerry M; Illinois to Georgia

02/27/14
“JoAnna Cowser was outstanding to work with. She did a great job of walking us through the process, as we have never used professional movers before. She constantly called us and kept us up to date on coordinating everything. Her attitude and spirit were tremendous and helped us through the whole process!” – Patrick C; Colorado to California

02/26/14
“Greg Foley and his team Sandy, Mike and others, just made entire process smooth and stress free. Best communication ever.” – Kendra R; Kansas City, Missouri to Arkansas

02/21/14
“I can’t even begin to describe how great the driver and loading crew were on both ends of the move. Fantastic. Extremely professional,friendly and efficient.” – Ben P; Kansas City, Missouri to Pennsylvania

02/14/14
“My coordinator Joany Miller was excellent.” – Cesar O; New Jersey to Columbia, Missouri

02/04/14
“Joe (Dent)- Super organized, patient, generated great trust throughout all aspects of our move! I could only hope to have someone as competent and energetic for our future moves! Chris, Joe’s assistant was great! Very energetic, kind and courteous.” – Bill M; Pennsylvania to Kansas City, Missouri

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