Pursuit of Excellence

Did you know that moving is the third largest-stressor you may experience in an entire lifetime? It really is! Moving is right up there with the most impactful events in our lives. Entrusting your move to an inexperienced, unproven relocation company can be disastrous. Fry-Wagner has been in the relocation industry for over a century, and we’re proud that year-in and year-out, our performance has garnered recognition and countless awards for our ability to exceed customers’ expectations:

• The Better Business Bureau recently honored our organization by naming us a recipient of its coveted Torch Award for business ethics and commitment to customer satisfaction
• The American Moving and Storage Association (AMSA) recognized the Fry-Wagner team as the Winner of its prestigious Agent of the Year Service Excellence Award – honoring the # 1 moving company in America based on detailed customer feedback
• Multiple Winner of AMSA’s Fleet Safety Award for the best combination of lowest accident rate per million miles of vehicle operation and the lowest vehicle and driver out-of-service rate during a calendar year among thousands of agents nationwide
• As an agent for United Van Lines, the nation’s top moving and storage network, Fry-Wagner was just named a Winner of United’s coveted President's Quality Award - recognizing the top van line agent that consistently provides the best moving services as seen through the eyes of our cross-country moving customers!
• Winner of 10 consecutive United Van Lines’ Customer Choice Awards - and counting - for our ability to achieve ‘world class’ service levels, reduced claims and exceptional road safety levels
• Winner of the United Van Lines’ Gene Anderson/United Excellence Award for leadership and dedication to the principles of quality and integrity in the transportation industry
• Winner of 15 United Van Lines’ Heart of Quality Awards (2005 – 2012) for customer service excellence, achieving performance survey scores in the top 1% of all United agents nationwide

Whether it’s across town, or around the world, you can be assured Fry-Wagner is committed to your complete satisfaction!