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Awards & Recognition
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Did you know that moving is the third largest-stressor you may experience in an entire lifetime? It really is! Moving is right up there with death and divorce as one of the most impactful events in our lives. Entrusting your move to an inexperienced, unproven relocation company can be disastrous. In the transportation industry, service quality is the component that separates the best from the rest. Fry-Wagner Moving and Storage is proud that year-in and year-out, our performance has garnered our team recognition and countless industry awards as we consistently exceed our customers' expectations:
- The Better Business Bureau recently honored our organization by naming us a recipient of its coveted Torch Award for business ethics and commitment to customer satisfaction.
- The American Moving and Storage Association (AMSA) recognized the Fry-Wagner team as the Winner of its prestigious Agent of the Year Service Excellence Award - honoring the top-performing nationwide mover in America. In addition to our Service Excellence Award, AMSA recently announced Fry-Wagner as a Winner of its esteemed Fleet Safety Award - this is the second consecutive year Fry-Wagner has achieved this distinction!
- Fry-Wagner Won the United Van Lines' President's Quality Award - recognizing the agent who consistently provides the best moving services time after time-as seen through the eyes of our cross-country moving customers!
- Fry-Wagner is also very proud of our run as an eight-time consecutive winner of United Van Lines' Customer Choice Award (2002-2009), and four-time consecutive (2007-2010) Winner of the van line's Heart of Quality Award!
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The President's Quality, Customer Choice, and Heart of Quality Awards recognize those nationwide movers for United that consistently rise above customer expectations in virtually every aspect of the relocation: sales and consultation, estimating accuracy, move management, packing services, loading services, delivery services, low claims ratios, safe driving performance, and timely and accurate billing.
Why are these Awards important to you, your family or your company?
- Service Consistency - No other moving and storage company in America has come close to these accomplishments - we work at it every day - on every move!
- Service Balance - Out of hundreds of agents, Fry-Wagner is the #1 United Van Lines agent nationwide based on our performance in all service areas - simultaneously.
- Service Follow-up - For 96 consecutive months (eight years!) more than 91% of Fry-Wagner's customers said they "would recommend" us to a friend, relative or associate. This is unprecedented-we want to be your mover for life!
- Service Excellence - We are driven to be the best; each day we're determined to provide "world class service" to every customer. We care about the job we do and strive to make each relocation we service a smooth transition!
From our ownership group to our service team in the field, quality and customer satisfaction are our priority. Our crews are extensively trained and certified to use detailed quality labor practices in their packing and moving processes. Our office and administrative staff are graduates of United Van Lines' leading-edge "UniGroup University" curriculum, designed to counsel customers in every facet of the move process. We are truly your moving "experts" and are proud to be recognized for our dedication to quality in the transportation field.
It is important that our customers feel comfortable with the abilities and professionalism of our company. When you choose Fry-Wagner, you are in the hands of a century-old relocation company that will do whatever it takes to bring you home!
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